Work-life balance can be defined as building and maintaining a supportive and healthy working environment that balances the work of employees and individual responsibilities, thereby improving the productivity of employees. Many researches on the balance between work and life have been conducted. According to a major study conducted by Lowe in 2005, a quarter of employees are experiencing a high level of conflict between work and families based on work and family intervention and caregiver pressures . If work overload is involved, nearly 60% of the surveyed employees will encounter work and family inconsistencies.
The work life balance program is thought to be novelty in Malaysia, but it is growing in popularity rapidly in developed countries. The work-life balance program is defined as "any benefits, policies or programs that help employees find ways to manage workplaces and work-life needs" (Ortega, 2006) or "start-up and maintenance strategies, policies, Planning and implementation ". A site to deal with flexibility, the quality of work and life, and the conflict between work and home (Bardoel et al., 2008) That is, the work life balance program is "to achieve meaningful enjoyment and enjoyment in daily life" It is aimed at. Method (Joshi et al., 2002) There are various forms of work life balance programs such as flexible working hours, nursery facilities on duty, gym and concierge service, paid holidays.
One of the main reasons for the rapid increase in the work life balance program is to help increase employee retention. Before answering the work life balance plan, it is necessary to first consider some of the main reasons for employee turnover. It is well known that the situation in the workplace can affect the flow of work. There are many reasons for employees to resign depending on the circumstances of the workplace, such as long hours of labor, conflict with colleagues and bosses, lack of gratitude to the employer, unclear job content.
There are many reasons to name work and life balance programs in the workplace, but the most common one is productivity improvement and employee loyalty. These are legitimate reasons, but you should not miss the cost of the work life balance plan. Then, is the benefit of the work life balance program exceeding the cost? Furthermore, should these plans be regarded as company cost or investment? Estimating the return on investment of a project may be simple, but it is difficult to quantify the financial impact of the work-life balance program. Therefore, companies need to indirectly adopt a set of performance evaluation tools related to financial revenue. The best performance indicator is human resource management. One of the advantages of the work life balance program can be seen through recruitment.