The quality of "fitting use" comes from two causes. One is inside the organization. Portakabin created a structure around the statistical survey that revealed the exact needs of customers. This organization recognizes that it is essential to provide discretionary additional items such as surprising cover, appropriate furniture, and atmospheric control frames to provide quality natural lawn I will. At the same time, to provide customers with high quality "one stop" management, you can provide buildings and the above decoration.
First of all, what is the quality? It measures the acceptability of the product or service. ASQ Quality Glossary defines quality control as "achieving maximum customer satisfaction with the lowest total cost while continuing to improve the entire process by applying the quality management system in the management process". (Defect prevention), quality control (including factors such as product inspection etc) and quality improvement
Manufacturing process management and quality assurance are part of a quality control system that is a set of policies, procedures, and processes used to ensure the quality of a product or service. The quality control system is thought to improve the quality of products and services to be produced, thereby improving market share, sales growth, sales profit and competitive advantage, and avoiding litigation It is. Quality control methods in industrial production were first developed by statistician W. Edwards Deming; adoption of these ideas in Japan after World War II is more reliable than defective USA and Western Europe It led to the production of goods. Subsequent global success of Japanese companies
The company realized that the competitive advantage was built by the quality of computer-based information systems and processes, not products or services (Elliot and Starkings 1998). In other words, it is easier to acquire and maintain a competitive advantage by effectively using information technology when resources essential to the process are unevenly distributed to competitors and do not move. .. (Nicklaw 2002, p. 1). Possibility of behavior based on data, information, insight, intuition and experience. Knowledge is an important link linking all the human, technical and organizational resources available to an enterprise, which represents the company's continued existence, performance, and competitive advantage.