WAP Site Evaluation uBMobilecom

WAP website evaluation uBMobilecom The purpose of this article is to conduct a detailed review of the mobile city guide: uB-Mobile. First, we will briefly explain some background information on uB-Mobile. Next, pay special attention to "User Experience" and check the purpose and function of uB-Mobile's WAP Web site. Finally, there are several suggestions for improvement. uB-Mobile's career is based on uB-Mobile which is "the leading provider of supporting products and services in the mobile environment centered on the media industry" (uB-Mobile Home, 2001).

There are several solutions to the technical outcomes of mobile banking services, and WAP-based solutions are more convenient and practical than other solutions. At the moment, the availability of the WAP Web site has the following aspects: First, due to screen size restrictions, it is inconvenient for the user to view the information, it is easy to ignore important information is. The buttons on the mobile device are small and the amount of information displayed is limited. If the WAP Web site can not provide the necessary prompts or navigation when the consumer performs some operation, the possibility that the operation of the consumer may be confused Yes. The WAP Web site is an interface for high-quality mobile banking services offered to consumers, and the operability, reliability, and convenience of the WAP Web site are all aspects of the consumer's perceived risk It affects directly.

Availability of mobile devices is the availability of input and output devices, computational speed, storage space and response speed. The availability of WAP sites is content display, content navigation, and human machine interaction of WAP sites. The availability of the mobile communication network is the stability of the network access, the effective range of the network and the data transmission speed. The availability of mobile devices had a major impact on the adoption of mobile banking services by consumers. Compared to traditional desktop and laptop computers, the availability of mobile devices has serious flaws that affect consumers' perceived risks. For example, since the screen size and the key area of ​​the mobile device are small, it is inconvenient for the user to perform the input / output operation. While using mobile banking service, the service may be terminated due to battery capacity limit

Effectiveness and satisfaction of users using mobile banking service. The mobile banking service is provided by mobile device terminals, the stability of the mobile communication network and the convenience and security of the WAP site also influence the availability of the mobile banking service. According to the survey results of past system availability, this white paper divides the availability of mobile banking service into three dimensions. Availability of mobile devices, availability of WAP sites, and availability of mobile communication networks.