Toyota - Toyota's Culture and the Sticky Pedal Recall Dady...

Why does Toyota analyzing the question have to wait for a long time to publicly recognize and replace the breakdown of the accelerator pedal? One of the real reasons is money. Toyota did not want to do a large scale collection, had to pay all these fines, and threw their name into muddled chaos. In any case, the result got worse, not only paying a fine, but also Toyota caused a massive "recession". Many people no longer believe in Toyota until they never drive me because being a reliable car, which will hurt your brand. Another reason to wait for Toyota to speak for so long is that it is considered a "tight hierarchical organization" of negative information. Toyota's leadership is so insulated that we can not get negative information in a timely manner. It seems difficult to change culture from a secret of reward to a more transparent culture (especially in crisis situations). why?

Toyota condemned the sticky pedal, but the incident was one of the investigations investigating Toyota's accidental acceleration for 10 years. By that time, however, people were increasingly guessing that the software was responsible. The Highway Road Traffic Safety Authority has asked NASA experts for a detailed review of Toyota's code. The NASA team could not judge what the software is, but said that it can not prove that it is not right.

Recently, since September 2009, Toyota recalled most cars that caused serious problems due to accelerator pedal failure and other related problems. This is the biggest recall in Toyota's history, starting at 4.3 meters. The date specified by the guardian is 8 meters (Allen & Sturcke, 2010)

When investigating the safety of a car, Toyota admits that it takes unethical behavior. Toyota announced that it has repaired 3 million cars affected by recent viscous accelerator pedal recall. According to the company, the dealer is trained on how to repair the pedal, and new parts are immediately shipped to the dealer. Toyota says that solution is "a solution that involves strengthening the pedal assembly to eliminate excessive friction that would cause the pedal to stick in rare cases." Customers will start receiving phone and dealer letters to repair their car as soon as possible. Toyota's President Jim Rentz says: "We are concentrating on making this recall as simple and problem-free as possible.