The New Public Service: Serving, Not Steering

"The first edition of this book was released after 9/11, when firefighters and other volunteers focused on public services, they reminded us all of the true value of public services. The failure of public management was always to equate the government with the market as a consumer, but Denhardt reminded us of democracy rather than consumer choice, it must be the foundation of the government, Public service rather than market service is its main function. "- Mildred E. Warner, Cornell University, USA

"This book is a wonderful insight full of insight challenging the way to think about the current situation, for everyone interested in building better public services, this is" must read ". - Rosemary O Leary, Edwin O. Stene, University of Kansas, Special Professor of Public Administration

Janet V. Denhardt is an administrative professor at Chester A. Newland and is the director of the Sacramento Center at Southern California University Price School.

Robert B. Denhardt is a professor and professor at the University of Southern California Public Policy.

New Public Service: Not Guidance In this special article by Robert and Janet Denhardt of Arizona State University Professor, the author critically appreciates the idea of ​​new public management and government reform, which is basically a private sector We are advocating adaptation. In order to create a concept leader, it becomes a new, more streamlined, more privatized government entrepreneur (Osborne & Gaebler, 1992). According to Denhardt and Denhardt (2000), fundamental change and positive change were seen in the public sector through the change of new public management, but the administrative division completely abandons the concept of "boating" and calls it " Government. " Center "for other people." The author adds that there is a tendency to forget who owns a ship if the government is in a hurry to lead the way.King and Stivers (1998) Citizen as awarded

While re-emphasizing public interest and citizens as the focus of public services, the new public service model provides useful modifications for mainstream management and instructional concepts related to the initial administration and management model. However, it is still far away to provide a comprehensive paradigm that provides a comprehensive solution to public sector reform failures based on earlier methods (Denhardt and Denhardt, 2011; Christensen and Laegreid, 2011). The framework of NPS emphasizes the importance of citizenship as public management, so it is very normative and value driven. Other scholars also emphasize the importance of integrating the organizational aspects of new public services to capture the importance of service diversity (Perry, 2007).

New influence on public services from former public administration to public sector reform in developing countries