Influence of ICT on internal and external communication ICT is used for communication in various companies in various ways. Sainsbury uses ICT for internal and external communication. There are many advantages to using ICT for communication. Benefits of using ICT for communication There are many advantages to using ICT for communication. The advantage is that there are various ways to communicate with ICT, they are very different from one another and have different advantages.
ICT had a great influence on color house 's internal and external communication. An effective information and communication system means customer satisfaction and may return more business. Effective systems should produce real competitive advantage, since information communication processing can influence the way the colorhouse competes. The cost has a big influence on the design of the information communication processing system. An example is that the manager may have a constraint budget that determines how much money you can spend on the implementation. The danger of budget constraints is that it may be difficult to develop a system that is too restrictive and able to perform activities as efficient as originally needed .
Today, some organizations are transitioning from manual paper to ICT for internal information processing, ICT for external communication from telephone communication. As a result, access to ICT provides a foundation for constructing and applying knowledge in the world, especially in developing countries (Ani et al., 2007). Through the use of ICT, modern society is expressed as information age and knowledge economy. In the current knowledge economy, the use of ICT can give large enterprises the same competitive advantage as SMEs. Information and communication technology has also made it possible for developing countries to participate in the world economy in ways that were impossible in the past. Therefore, information communication technology should be regarded as a strategic tool for SMEs. Therefore, the use of ICT by small businesses should be regarded as a more informal part of the information system's formal transition process.