The Application of Knowledge Management in Process Performance in an Organization

This white paper describes the application of knowledge management in organizational process performance. It is important to apply appropriate technology skills to improve operational management experience. In order to consistently measure the success of process performance, organizations need to use different functions in each knowledge management presentation. They have to change their habits to improve responsiveness, so some improvements to the process are needed with emphasis on quality, time, speed, reliability and reduction of production costs.

Performance management can be defined as a process that takes systematic actions to improve the performance of organizations, teams and individuals. Project management is the application of knowledge, skills, and techniques to efficiently and efficiently execute projects. The project management process is divided into five groups. Inference is a specific means of general reasoning. Deductive methods involve the development of a theory that requires accurate testing. This method can be promoted. In order to promote by the inference method, it is necessary to select a sufficient number of samples. (Collis and Hussey, 2003)

Performance management is the most difficult process for administrators in the organization, but it is an inevitable part of the organization process. Performance management is defined as (Performance Evaluation and Results, Chapter 8, page 285). "Process of identifying, measuring, managing, training, and developing the organizational performance of human resources." Basically, this is the process of creating an environment where people do their best to achieve company goals. Line administrators and bosses usually evaluate their children's coordinates to measure their performance

A performance management system is the process by which a company focuses on the performance of employees and organizations. This is the process of improving or building a product or service to achieve the company's mission and goals. The performance management system includes planning of work, continuous monitoring of employees, setting of expected value, performance evaluation, reward for excellent performance, and improvement in performance. Performance management mainly includes feedback, aggressive enhancement, and measurement. Currently, hospitals have an information system for accounting finance, personnel affairs, customer relationship management, knowledge management, but there is no appropriate performance management system. In order to improve employee engagement and performance, it is recommended to establish a performance management system for triage nurse and hospitalization reception.