Anxiety / Uncertainty Management Theory According to William B. Gudykunst, "Uncertainty reduction model in intercultural encounters", uncertainty reduction theory is based on the first interaction between two strangers from the same culture explain. Functionality However, according to research, we know that this theory can also be extended to interpersonal communication between two people of different cultures. Uncertainty is the ability to accurately predict the behavior of strangers in the first interaction and the ability to explain the behavior of strangers.
The theory of anxiety / uncertainty management concerns people's uncertainty and mutual concern related to EVT, and this anxiety and uncertainty varies from culture to culture. When a violation such as a personal distance or ineffective communication occurs, it may cause anxiety and uneasiness. The popularity of computer-mediated communication (CMC) as a means of task-oriented and social-oriented interaction is part of social information processing (SIP) theory. This theory, created by Joseph Walther, explores how CMC can accomplish many of the same functions as more traditional form of dialogue, especially face-to-face (FtF) dialogue. SIP can be used in conjunction with EVT to examine interpersonal and interpersonal relationships established through CMC.
The theory of anxiety - uncertainty management began with Gudykunst 's study of URT in cross - cultural communication, and therefore strongly based on URT. However, he criticized URT's work (including Kellerman, Sunnafrank, etc.), and he started modifying his first theory. If you have the chance to read the original by Gudykunst, you can see that theory has evolved from 13 axioms in 1988 to 94 axioms in 1995 (47 axioms). In 2005, Gudykunst narrowed the axiom to 47, but you need to know that 47 axioms are used for quizzes (it is a joke). Methodology In 1993, he divided them into "knowledge, motivation, and skills" (you have heard about this cluster before!) Some authors tried to visualize AUM like this: