Service Quality and Client Satisfaction: Cases of Multiple Providers of Agricultural Extension Service in Bangladesh

In this survey, clients such as timeliness and convenience, personal attention, reliability and reliability, employee competence and professionalism, compassion, correspondence, guarantee, availability, physical facilities, equipment, personnel appearance etc. We identified the set of quality of service factors considered. Tangible one (Social Policy Research Center, 2007). According to Garvin (1987), the eight important aspects of measurement quality are performance, function, reliability, consistency, effectiveness, maintainability, and perceptual quality.

Research on precedents of customer satisfaction is an important quality indicator since it shows that customer satisfaction is one of the results of high quality service regulation (Filani, 2001; Vuori, 1987). The need to provide quality care is based on several factors, including the principle of fairness. Customers and consumers paying for the service are worth their payment. Satisfaction is also dependent on customer expectations. Everyone expects the result of interaction, relationship or exchange. Positive results make customers happy. Kotler and Armstrong (1997) clearly stated this view: "When customers can not meet customer expectations, customers are dissatisfied, customer satisfaction is satisfied, customer satisfaction surpasses customer satisfaction, customer satisfaction, and retention Maintain power "comes back

In order to provide quality of service to customers, it is necessary to achieve organizational goals while satisfying service performance and customer satisfaction. When we talk about the quality of medical services, there are many problems in our mind. Everyone deserves a high quality service, especially in any residential care that is taking care of the medical environment and mentally ill people. Sometimes the opposite concept of understanding good quality of service enhances your knowledge and therefore will work for you. Especially if you are a healthcare provider, you must do your best to provide the appropriate care your client needs.