Robotic Process Automation (RPA)

European HR service providers are handling 2,500 illness vacation certificates per month, and the average processing time per item is 4 minutes. Within three weeks we implemented an RPA solution that automates 90% of the process. The RPA robot extracts data from SAP transactions and inserts information into the customer's system for printing. The HR service provider achieved ROI within 6%, error rate was 0%, personnel expenses decreased to 5%, processing time was reduced by 80%.

Global retailers use store closure reports to validate closing information for hundreds of stores. Store employees manually extract these reports using a slow process. Through the automated process, stores have unlocked their employees and are now focused on more customer-focused activities. The RPA robot moves the checkout report to the server and reads and merges the information the store needs to close the report.

Trade credit insurers with more than 50,000 customers carry out the credit facility claim underwriting process. Underwriters collect information manually from internal (risks and policies) to the sources of external (customer's website, Google News). Through RPA, they save 2,440 hours of workforce every month. Employees will use this time to work directly with customers this time

Robotic process automation (RPA) is no longer an unfamiliar term for those familiar with the business and technology world. RPA is basically a process in which software robots process specific business information and communication systems based on computer and UI operations to perform specific routine and repetitive tasks and operations (usually performed by personnel) It is a software technology to execute. Robot automation of business processes provides companies with the advantage of being competitive and having the best advantage. The following figure shows some of the potential benefits of RPA in business management. The scope of RPA can also be extended to other functions such as marketing, analysis, supply chain management.

Workfusion is a nova in the field of robotic process automation (RPA), promoting smart process automation (SPA) efforts, a combination of RPA and cognitive computing. Specifically, WorkFusion automates business processes by combining robotics, cognitive automation, and employee orchestration. In May 2017, we met with bank customers and met with co-founder and CTO of Workfusion, Andrew Volkov. With the RPA solution, anyone can configure and automate complex processes. The goal is to eliminate the rule-based iterative work of running legacy applications (Citrix, SAP, Oracle, etc.) for employee work. With the SPA solution, WorkFusion automates the training process and chooses a machine learning algorithm for work that is too complex for robotics.

According to UIPath, utilities that convert business processes to robotic process automation (RPA) believe that human error will decrease significantly, typically by more than 60%. RPA is a new business process automation technology based on software robots or artificial intelligence (AI) workers. RPA automates meter reading, billing, customer payment processing, and other background tasks. This is particularly related to the report of the US Energy Information Administration, which is reported to have installed more than 70 million smart meters in the US, and it is projected to reach 90 million by 2020. You can place an RPA robot team, read smart meter information, and free valuable human resources.