Researching the Effect of Cultural Diversity on Group Work Outcomes

Abstract; This paper analyzes the relationship between cultural diversity in the multicultural organization and the outcome of the working group (satisfaction of the working group and performance of the working group), and regulatory variables (tasks, relationships, Process inconsistency). Literature review indicates that cultural diversity may adversely affect the results of the working group and may lead to conflict. The results of empirical data analysis collected from employees of multicultural groups are consistent with the literature and there is a negative correlation between cultural diversity and the results of the working group and internal conflicts are strongly regulated It has an effect.

Cultural diversity has a positive and negative impact on the performance of the working group (Cherniss et al., 2001). The result is an important factor, such as the number of different cultures represented within the group, the degree of cultural difference, the nature of the task, the structure of the group itself, the length of the teamwork, and the support and authority provided by management It is relevant. Initially, the cultural diversity of the workforce may actually degrade the performance of the whole team. (Thomas et al., 2004) But over time, cultural diversity can increase it. As the group grows older, members will resolve intercultural interactions and find ways to show increasing numbers of creativity, quality decisions, and superior performance. This includes developing a hybrid 'team culture'.

How does team diversity affect its processes and results? For over two decades, researchers have studied the impact of team diversity. The previous examples reflect functional areas and gender diversity associated with team members. There are also many studies on the impact of cultural differences on multicultural teams. The team diversifies and individuals with different cultural backgrounds work closely with the virtual team and face-to-face team, so this survey is very relevant to the team leader.

There is an article discussing the interrelationship between result - oriented teams and diversity and the relationship between cultural diversity and group innovation. The study shows that there are comfortable areas of existence when people are more or less similar and they are less likely to question each other. Teams with diversity tend to focus more on facts and handle facts more carefully. Various groups will protect everyone's toes! Several technology companies like Airbnb are changing their recruitment methods to focus on increasing diversity. Airbnb encouraged interviewers to find common points with the candidates, but when they noticed that this divergence increased and workplace diversity had decreased, they changed their recruitment methods.