Billette emphasized the way she started the article and the reference has not changed. Some methods do not know how people ask questions, but they ask for them as they need answers. They do not know that libraries offer free reference services not available elsewhere, but those with knowledge have wide expectations of information, knowledge and understanding. (2010, page 34) Then she continued to clarify how the reference changed. For example, since answers are found on the Internet, there are no longer many people asking simple questions.
The patrol staff can provide basic search and reference services, but more detailed questions are usually sent to the reference librarian. Librarians are experts who usually work in a library trained as a librarian and are experts in finding, organizing and interpreting necessary information. They are guardians of library materials. The library's reference desk is a public service counter and professional librarians provide important instructions and recommendations.
One of the most precious materials of the library is a person, not a book. Public librarians, university librarians and certified school librarians are specially trained to teach information literacy. Librarians are excellent sources of organization search and teach you how to search, how to read quotes, how to use it, how to narrow down the scope of web search, and how to derive benefits from bad things. Many public libraries also have a virtual reference service, allowing customers to chat online, send e-mails and make phone calls with reference librarians on the phone. Be wise, so please consult your librarian
About twenty years ago, I was in a small public library, stood in front of the reference desk and talked to librarians with the voice of my best library. A woman behind a man facing me. From my surroundings, I suddenly noticed his penis protruding behind a librarian several feet away from his hand. I quickly finished the conversation, I returned to the desk where I was working immediately and went back to the reference desk. I thought that "Oh, my God, my God, my God, my God", I sat there for a few minutes in fear. I am afraid of irrationality. If I am hostile to him, will he find a place where I work next door? He will find the place I live in, is not it far away? Does he go with me?