Quality/Performance Excellence

Our quality control system starts with our team members. We believe that quality products come from high quality talent. Providing training resources and tools to KARLEE team members, our mission is to meet and exceed customer expectations.

KARLEE uses the Baldrige model as the basis for our comprehensive quality control system. The Baldrige approach focuses on customer satisfaction and ongoing improvement throughout the organization.

KARLEE uses EPICOR's complete ERP enterprise software solution. This system is scalable and flexible, providing a long-term competitive advantage. Web services, supply chain, and relationship management will increase the value to our customers.

We use comprehensive quality control trilogy approach to develop, optimize and improve process. Registration of ISO 9001: 2008, TL 9000 and AS 9100 promotes and realizes best-in-class benchmarks. The Statistical Quality Control (SQC) component of our system promotes ongoing improvements by analyzing metrics, analyzing root causes and corrective actions of closed loops.

Our vision is to be a leader in continuous improvement for high performance and customer's manufacturing services.

In 1987 Congress established a compensation program in 1987 to evaluate the performance of American organizations in quality and performance and to raise awareness of the importance of quality and performance excellence as a competitive advantage did. This award does not apply to specific products or services. We can award annually three awards for manufacturing, service, SME, and education and medical care since 1999. Winners of the Baldrige Award and Baldrige Award are important core of the quality movement in the United States, but the wider national quality plan will center around the award and its standards. A report by the Committee on Competitiveness, "Construction of Baldridge in the 21st Century: Quality of the United States" is aimed at improving quality as a national priority and spreading best practices in the United States rather than any other program I have put it. "

Pal's is the first restaurant in the restaurant industry that won the Malcolm Baldrige National Quality Award. Malcolm Baldridge Quality Award Performance Excellent targets and standards provide a formal program to define, measure and reward organizations that actively take steps and achieve organizational principles for high-performance organizational outcomes I will. After carefully analyzing the market environment and actively seeking opinions from all the stakeholders, Pal's senior management (Chairman, President and CEO), as part of the strategic planning process, will develop its own vision and value We place importance on. Senior leaders will lead, supervise and instruct Pals' leadership team to explain their vision and value. Leadership is closely related to customer preferences and organizational needs. Senior leaders communicate with employees throughout the organization.