Patient Satisfaction

Certain characteristics of dermatology treatment are related to the above factors and it is necessary to emphasize particular characteristics of dermatology treatment.

Many skin diseases are characterized by chronic. Therefore, long-term compliance with topical treatment and / or systemic treatment is important for successful administration. It is estimated that more than one-third of patients are not taking prescription medications, especially chronic diseases. [1] This leads to poor compliance, further leading to treatment failure, resulting in a decrease in patient satisfaction

For dermatologists who are receiving clear treatment for all skin conditions, people may have great expectations. Experience shows that such a solution can not be guaranteed. This brings a big gap between the service provider and the service seeker, which results in reduced patient satisfaction

Lack of communication with doctors, lack of empathy, and chronic dissatisfaction with many diseases

Patients, especially the young people, are keen to solve their problems quickly and therefore have a higher likelihood of dissatisfaction. People between 35 and 49 years of age forming the main part of the new consumer group have the lowest patient satisfaction score compared to other age groups.

Recent interest in the aesthetic treatment changed this greatly. These healthy "patients" have a higher level of expectation. Other participants such as beauty clinics and non-medical professionals also provide aesthetic dermatology treatment which may not necessarily be bound by medical ethics. They often rely on exaggerated claims, and prominent advertisements lead to higher expectations and subsequent disappointment.

The professional satisfaction of the dermatologist and the satisfaction of the patient are not necessarily complementary to each other. We evaluate work satisfaction by participating in our expertise, CME participation, conference, acquiring new skills, and keeping up with new technologies. Not all of these factors are always associated with patients. However, it is not prudent to be satisfied with the doctor's approach, depending on a variety of nonclinical factors, such as listening to him or her, timeliness of service, how to speak and pose.

Over time, the concept of patient satisfaction and patient experience was monitored and clinically addressed. We often measure patient satisfaction, but the satisfaction score is based on many factors the patient experienced before, during and after the care, and even the characteristics of the care environment. Nurses are key caregivers in all health promoting environments, including hospitals, clinics and communities, and are in compliance with regulations and clinical practices in various ways. The purpose of this paper is to explain the concept of patient experience and its impact on patient satisfaction within the range of measurement problems such as lack of consistent terminology and multiple factors consistent with payment systems . A brief review of the selected literature can help the reader understand how these challenges can lead to measurement complexity

Patient satisfaction is the degree of patients who are satisfied with medical care inside and outside the clinic. By measuring the quality of medical care, depending on patient satisfaction, the doctor can gain insight about all aspects of medicine, such as the effectiveness of medical treatment and its empathy. Satisfaction is always an important factor in providing all kinds of services, but recently it has gained fame in the field of healthcare. After patient-centered healthcare reform, patients demand greater demand for healthcare, and they expect their donors to provide some degree of service.