options on company telephone services

Introduction If you decide on the type of phone you use, the company has various choices. Often, depending on the size and needs of the organization, the communication required to operate the organized business is often determined. Another factor in choosing the type of telecommunications a company needs is the type of business that the company deals with. For example, the company is a telemarketing service, a bank's customer service company, or a consulting company, and what are the majority of calls and the time frame associated with each call?

I will pick up a telephone company as an example. Telephone service is the main product of regional telephone company, but in fact it is communication that the telephone company sells. As a result, most telephone companies currently sell cables, mobile phones, internet packages. The type of packaging they offer may be different, but the basic product does not change. This is the main thing that big enterprises do and they innovate and change existing technologies. For example, McDonald 's innovation is to create and complete a fast - food chain system. Therefore, all the hamburgers available at McDonald's around the world are the same in configuration and preparation. Later, other companies such as Burger King and Wendy appeared and coordinated the basic technologies suitable for them. But the technology is the same, there is no real innovation. The same thing can be said to cars

The telephone network was an intelligent network that previously supported dumb devices (phones). All information in the telephone network and all services are included in the exchange of the telephone company. The phone on the table in the consumer's kitchen is just a speaker and a microphone. State-of-the-art TouchPhone is a very simple device, completely dependent on network services, but it can "request" by issuing the correct sound. In such an intelligent network, there is no room for innovation at the end. Of course, you can make the phone look like a cheeseburger or banana, but you can not change the service you offer. These services are completely dependent on the central exchange owned by the telephone company. Centralized innovation means slow innovation. It also means innovation led by the goal of a single company. Therefore, any content that seems not to satisfy the vision of a company with a network is denied or even actively opposed.