Operations Management Metrics

Operational control indicator The operation management process is the main artery in the organization to generate the planning process for goods and services. Because each organization produces products or services, operational management is associated with all organizations. However, because there are other functional areas and boundaries within the organization, this is not the most important function. In today's rapidly changing world, organizations must be aggressive, effective and innovative to adapt to the changing environment for success.

Operating method, Keith Rabois, Stanford CS 183: It is one of the best management videos I have ever seen. Extensive presentation covering target setting, touch basics, administrator creation method, success indicator, and culture creation. (Link - video and transcript) Why should founder care about happiness, the first round - this article is truly the last third about the pace of the people. I have found a very specific example. It triggers "battle or escape", giving priority to people (celebrating victory regardless of size, accidental charity), creating true gratitude and positive culture. And I steal Pecha Kucha 's idea to build an emotional connection between the teams. (Link)

I was on both sides of the table. I set performance indicators for myself and set performance indicators for people I manage. I assigned real metrics to my role and assigned unrealistic metrics. We also assigned realistic indicators and unrealistic indicators. This is what I have learned from these uncomfortable situations. Performance indicators are created for the purpose of improving profitability. It begins with the employee's daily salary manufacturing date. In order to get your daily salary, you need to complete your daily work. Along with the development of labor laws and standards, we looked to a more stable labor force. There, Japanese workers become employees and eliminate customs of distributing wages according to day-to-day labor.

The development team supports the created content, defines its own operational indicators, and handles its own incident management activities. The development of a continuous delivery pipeline and the ability to deploy in real time during the day were a great success in this field. In addition, it is the development team that pushes tools like PagerDuty instead of operations. Because they want to use more meaningful tools for them. Over the past two years, our platform engineering team has implemented software engineering practices to automate systems, code infrastructure, and improve the reliability of legacy systems. (Development and operation) differences have disappeared in many roles the team is currently executing.