Nonverbal Cues in Computer-Mediated Communication

Communication through computers is a characteristic everywhere in modern life. Regardless of history, there is no history in the ability of humans to communicate in time and culture regardless of Facebook, Twitter, e-mail, instant messaging (MM), or massively multiplayer online role playing game (MMORPG). No one can freely communicate with strangers around the world. However, it lacks at least one important aspect of facing interactions: nonverbal communication.

Communication via computers is different from face-to-face communication in several ways. For example, non-verbal prompts are restricted when people communicate via e-mail and text messages. You can add components other than languages ​​by inserting emoji like J, entering all uppercase letters, checking spelling of specific words, using acronyms (lol, etc.), but you can add channels such as e-mail It is almost text based. The computer media channel also provides the communicator with the opportunity to control that information. In face-to-face interaction processes, it is difficult to control nonverbal responses of people or to come up with clever answers to questions. When sending texts and emails, there is no human expression and the time to create, edit and change thought-out messages has increased, so technology creates a new way for people to connect and interact with one another .

Unconscious conflicts often arise due to misunderstanding, as computer media communication is fundamentally a lack of social and nonverbal communication in face-to-face conversations. One way to alleviate this problem is to compensate for the shortage of CMC's social queue using "Emoji" or "Album". Interestingly, as you can see, the emoticons (or pictograms) used in Japanese need to display the emoticons used in Western networks in the side, but they are used in Japanese networks Emoji is not displayed. According to Nojima (1993), the research of Japan's major nonprofit computer network JUNET is used to express (a) emotion, or (b) it is a joke. Joke is the use of emoticons to show that it is common also in Western networks, but unspecified emotions are used to indicate that it is unique to the Japanese network. Mr. Nojima also pointed out that he is sometimes used to apologize for a sin with a smile.