In 1974, social psychologist Robert L. Katz considered the relationship between management skill (ability) and level management level in his article "Effective administrator skills in Harvard business". As a result, three aspects of management skill and determination power are decided.
A similar approach to identifying management skills is defined as the eye of the ICMA (IPMA competency benchmark) under the Project Management Competency Criteria. This figure shows the relationship of personal skills of hierarchical management.
Katz proposes widely three types of skills. It is technology, manpower, and concept, which is the basis of management skills (Peterson and Van Fleet, 2004). Technical skill means learning a specific field. Human skills are defined as the ability to work as a team worker in cooperation with others. Finally, conceptual skills are defined as the ability to see the whole organization. In the interview, as a manager, I noticed that I used technology, interpersonal relationships and conceptual skills to get better results. At the same time, in order to achieve these results, we always stated that we need to adapt to new changes and challenges and become "promoters, personal representatives, leaders, team guides". 11th). Essentially, administrators face distortion variables everyday and use contextual methods to process these variables.
In 1974, social psychologist Robert L. Katz considered the relationship between management skill (ability) and level management level in his article "Effective administrator skills in Harvard business". As a result, three aspects of management skill and determination power are decided.
First, referring to Katz's research (1955), you can see that management skills are being developed by administrators by providing a set of methods for managing and accessing knowledge bases. Then based on these assumptions, Katz proposed three types of skills: technology, human and concept. Technical skills include the understanding of specific activities that require the use of special tools, methods, processes, procedures, techniques, or knowledge. Human skills are defined as the ability to communicate effectively and collaborate with others to resolve conflicts. Finally, for Katz, cognitive skills represent the ability to have a vision of "system perspective" by looking at the organization as a whole. Therefore, as with other occupations, management needs to apply a variety of specific skills.