Lean Production in Service Environments

Whether wasteful production is suitable for service environment. Why. The term "wasteless" can be expressed as reducing waste and improving the method. The method and principle of lean thinking is spreading in the military, construction and manufacturing industries. Wasteful methods and principles are well applied in many other industries. In addition, use of the lean service and trading industry includes healthcare, insurance, financial services banking, call centers, government agencies, retail and transportation.

A wasteful method is suitable not only for production but also for service oriented industries and service environments. All systems contain waste, but this does not bring value to customers. Regardless of whether you are manufacturing a product, processing a material, or providing a service, there are several factors that can be considered 'wasteful'. Analytical systems, waste identification and reduction, and customer's focus on technology are applicable to all systems and all industries. Unique Hero Honda Management System is offered by Top Management, they also developed a Hero Honda production system. Senior management summarizes the theory behind Hero Honda management, "work" refers to production of only perfect items. If the machine does not produce the perfect product, it will not be "normal". "

Lean IT is an extension of the principle of lean manufacturing and lean service for the development and management of information technology (IT) products and services. The central issue of the application in the IT environment is to eliminate waste. This is a job that is not worth the product or service. While lean IT is a big challenge for practitioners, it increases the great benefits that can be brought about. Although the scope of lean IT programs is limited and can achieve results quickly, introducing lean IT will take years to make lean principles an essential element of organizational culture You may.

Lean production is also called "lean production", a systematic approach to eliminate waste in the creative process and production process. Lean includes all elements of waste such as coverage and uneven workload. We will endeavor to use products or services to ensure maximum value from the end user's point of view. "Value" is an action or process that the customer is willing to pay, and those that do not yield value are immediately eliminated. Basically, the focus of the lean approach is to add value explicitly by reducing / deleting everything else. Lean production is a management philosophy derived from the Toyota production method that was first identified as "lean" in the 1990s. Toyota's steady growth from small businesses to the world's largest automaker focuses on ways to achieve this success and a lean approach.