Andy Garafallo has managed a successful Italian restaurant for 25 years. It is near the big city in the Midwest. Andy believes that the key to success is a good relationship between my food and customers. He considers himself a mentor to help them extend their skills. In this article we will use three methods to analyze the strengths and weaknesses of Andy and the strengths and weaknesses of the three managers. The Andy restaurant's success skill Andy believes that good food and good relationship are the reasons for returning to the customer.
In the 3 skill approach, effective leadership depends on three basic personal skills, technologies, people, and concepts. These three skills are important to the leader, but the importance of each skill depends on the level of control. At lower management levels, technical and human skills are the most important. For middle managers, three different skills are equally important. At the senior management level, concepts and human skills are the most important and technical skills are less important. Leaders are more effective when their skills match their administrative level
The three skill approach argues that three skills are required for effective leadership: technical, human, and conceptual skills. Technical skills are people who are familiar with specific activities and types of work. Human skills mean that you can work with people, but concept skills mean you can use a wide range of concepts and ideas. Three skill methods, all skills are important to the leader, but its importance depends on the organization level of the leader. As leaders move from organization level (low to high), the importance of skills shifts from technology to artificial concepts.
The approach consisting of Katz's three approaches suggests that the importance of specific leadership skills depends on the leadership position at the management level. Technical skills and human skills are the most important for leaders with few managerial positions. When a leader enters an intermediary manager they have all three skills that will be very important: technology, people and concepts. At the top management level, leaders are the most important to introduce concepts and human skills. In the 2007 survey, this approach, which examined the skills required by various management managers, was addressed. Researchers used a four-skill model similar to Katz's method to assess the organization's primary, intermediate and senior management cognition, interpersonal relationships, business, and strategic skills.