Kuala Lumpur

Our flight from Mumbai to Denpasar (Bali) and 1:25 hours in Kuala Lumpur, Malaysia. Therefore, we landed at 22:50 on November 26, around 4 AM, the plane landed at Kuala Lumpur airport, they did not mention because all passengers have some problems . I think that it may switch to another flight. However, after a while at the airport terminal, I heard the news that all round trip flights to Bali were canceled due to the eruption of Mount Agung. All passengers were trapped in the AirAsia airport terminal. Thanks to the reliable high-speed wireless network at Kuala Lumpur Airport, you can call WhatsApp.

When I called AirAsia · India's customer service number to inquire about the flight status, there was a reply that the flight departed from Bali from Kuala Lumpur and was confined to Kuala Lumpur airport. They did not know that the flight was canceled, and because there was no communication with AirAsia Malysia, it was really bad. AirAsia's transfer counter is completely confusing and all passengers are gathering at the counter trying to find the status of the next flight to Bali and other possible options. There is only one woman in this counter, and AirAsia does not even dispatch additional people to help the people trapped there have so many problems. This is a very bad thing for AirAsia.

My flight is from Sydney to London Heathrow Airport, and it will arrive in Kuala Lumpur. Progress from Sydney to Kuala Lumpur is proceeding smoothly. I noticed that someone felt uncomfortable on some of the airplanes behind me on a flight from Kuala Lumpur to London Heathrow Airport. There was a curtain around her, but her legs were in the aisle and when I went to the toilet, I walked and thought she was asleep. When we landed at Heathrow Airport for 4 minutes, when the plane was lifted again, the captain announced that he will try again in a few minutes as Storm Katie was too bad for him. We tried again, but it was still too bad, at this point he told us we will move to Manchester before we return to Heathrow Airport.