Knowledge Management

Knowledge management (KM) has been an important field for many years, attracting the attention of most researchers. Previous literatures worked very well from the viewpoint of knowledge; due to the importance of culture to organizations, the difference in knowledge management in literary works is growing. Knowledge management is to limit the shared expertise that an enterprise has, that is, to limit databases, articles, and people's ideas and assign them to places where they can contribute to the creation of great profits (Hibbard, 1997).

The knowledge management system is essentially a tool for overseeing knowledge management, any technology used to store and manage knowledge. However, to make the knowledge management system successful, you can take advantage of the knowledge management gathering knowledge, acquiring knowledge, improving collaboration, and facilitating learning throughout the organization. The knowledge management system has evolved from a convenient tool to an optimized knowledge management process rather than an integral part of knowledge management itself. Today, organizations rely on knowledge management systems to perform many of the functions of knowledge management. Data storage is a clear example, but the technical system can help collaboration and group learning among other goals.

At the macro level, knowledge management (KM) can be defined as the use of knowledge to achieve productivity goals and domestic economic competitiveness. At the government level, government knowledge management (KM4G) can be defined as the use of knowledge to improve the efficiency of public services to improve internal processes, formulate healthy government policies and plans, and increase productivity I will. Finally, e-government knowledge management (KM) (KM4Eg) can be defined as e-Government knowledge management to improve productivity. KM4Eg is a management tool for government decision makers and their planners. From a long time ago, the government was a major user of knowledge. The main function of the government is decision-making, and the e-government provides unique support for decision-making (Figure 1). 4. Information and communication technology (ICT), e-government and productivity