1. Listen carefully and repeat loudly - Make sure you understand the problem correctly and make sure that the audience knows the questions you are answering
Please answer directly. People who ask questions directly - just answer simple questions. If you need a long answer to the question, please agree to discuss with the stakeholders later.
3. Refer to your announcement - please link your answer to the point being published as much as possible. Think about these problems as a way to strengthen and clarify your presentation
4. Prediction problem area - Create fact support materials in three or four areas of prediction problem
5. Let's be kind and keep you constantly - Cool presentations create confidence with confidence. When the questioner is hostile, it seems that the person is a friend. An ironic "overlooking" attempt by your questioner will immediately attract audience sympathy for the questioner.
6. Always tell the truth - if you try to change the truth, you will almost always be caught. Even if the position temporarily weakens, you play directly
Do not place your hands on your waist or face the audience - these are scolding gestures that make you look like a sermon.
9. Make motivation - There is a good pace for exchanging questions and answers. They went back and forth in an active way. Keep your answers simple and concise, let's have a lot of viewers participate
10. Cleverly finish - get the proper tail. Please end with a summary containing the basic message that you want to remember
Lenny Laskowski is an international professional speaker, the author of this book, speaking more confidently in public for 10 days, and some other publications. Lenny's products are available online at http://www.ljlseminars.com/catalog.htm. Lenny can also borrow a conversation with your organization, college or association. In addition, internal seminars and seminars are held. Please contact Lenny immediately for the next function or activity. Please contact Lenny (1-860-559-0202) or e-mail: Sales@LJLSeminars.com.
Indeed, each time you open a seminar or training course on presentation skills, there is a topic that deals with hostile audiences. After having the opportunity to investigate 10 years of coaching and how best hosts respond to these situations, I noticed five actions consistent with hostile audiences. It is an important place. As important, it is equally important, but it is important to maintain regular communication with customers, stakeholders, or leadership teams on the receiving side of the presentation.
People in public speakers and presenters may ask me how to deal with hostile audiences. Frankly speaking, I think people will have a bad influence on the audience than they actually are. It was not that important. I have three techniques to change the situation involving hostile audiences. First of all, we allow people to have their own opinions and opinions. I will allow the audience to object to you and even anger. Please practice in the center of attention like Teflon. Do not stick to anything about you. Because you can not do it yourself, there is nothing to defend. Instead, they are listening to their opinions and are willing to allow disagreement without expecting them to agree. Please be interested in their views. Please think or tell me. "Wow! I can understand your view, please tell me more."