How airlines can improve handling bookings and protect revenue integrity with real time booking intelligence

One of the challenges facing airlines is to deal with reservations from several travel agencies that do not comply with the airline's revenue management policy. Most of these reservations are incorrect, but some are due to misuse of the system. That is why we developed the Amadeus AltéaBooking Information (ABI). This is a solution to detect misuse before booking and reservations that do not comply with the airline's revenue management policy and automatically cancel these segments. Unlike other Revenue Integrity solutions, ABI can detect and stop these kinds of reservations in real time. In doing so, manual processes are reduced, and airlines' revenue management policies are enforced. This also means that airlines can save time and money without having to analyze inventory to check for bad bookings.

An airline that introduced AmadeusAltéaInstote Intelligence believed that there were many calls for complaints about automatic cancellation from travel agencies, but this did not happen. The solution is very accurate, it only cancels the wrong booking automatically. Indeed, as it began to work very well, the abuser knew that it was no longer possible to go beyond the system at once.

The average income per passenger currently using Amadeus AltéaReBooking Intelligence is 0.2 to 0.4 euro. In addition, the observed system misuse rate and erroneous reservation rate have fallen between 0.4% and 3% per passenger.

We are proud of the differences that our technology brings to our airlines partners and we will cooperate with them to develop other solutions to improve their business I am looking forward to it.

Do you want to know how our technology contributes to improving airlines' safety and protecting the integrity of earnings? Display the Amadeus Airlines website

By better and more scientifically managing the entire process, including business intelligence, metrics, key performance indicators, airline revenue integrity managers can continually improve their business according to these metrics. Equally important is the need to build appropriate tools to maintain revenue consistency so that RI managers can quickly and efficiently execute ideas. Revenue integrity is increasingly combined with other key areas such as revenue management, pricing, and sales and marketing. In fact, it already occupies precious seats in the business plan. It is clear that a list that keeps real-time revenue consistency as far as possible provides more stable data for revenue management demand forecasts. This improves demand, prevents forecasts from appearing, and as a result improves optimization and increases revenue.

One of the challenges facing airlines is to deal with reservations from several travel agencies that do not comply with the airline's revenue management policy. Most of these reservations are incorrect, but some are due to misuse of the system. That is why we developed the Amadeus AltéaBooking Information (ABI). This is a solution to detect misuse before booking and reservations that do not comply with the airline's revenue management policy and automatically cancel these segments. Unlike other Revenue Integrity solutions, ABI can detect and stop these kinds of reservations in real time. In doing so, manual processes are reduced, and airlines' revenue management policies are enforced. This also means that airlines can save time and money without having to analyze inventory to check for bad bookings.

How airlines improve reservations through real-time reservation information and maintain revenue integrity

Loss of revenue is a major factor in lowering the profitability of airlines. This situation occurs when there is a large gap between the business reserved by the airline and the actual income received after the trip. Its main reason is that travel agencies intentionally abuse stocks of airlines to hurt the booking process and rules and delay cancellation due to a large number of speculative reservations or not occur on departure. All fraud can be fixed by implementing good income sincere superior solution.