Denhardt, Janet and Robert Denhardt. New public service: not guidance M.E.Sharpe, Armonk 2003
In the book "New Public Services" published by Janet and Robert Denhardts in 2003, the authors provide a summary of ideas for Osborne and Gaebler for the new administration. Their governance model has been built and expanded on the traditional role of official administrators. They are called old management, contrasting with new management. According to the restructuring of the government organization, Denhart divided their claim into seven principles. These are as follows.
Strategic thinking, democratic behavior (Denhardt and Denhardt claim that there are differences between strategic thinking and the entrepreneurial government compared to Osborne and Gaebler.)
Instead of guidance (including not only how companies respond to customers, but also listening to the true needs of people and communities.)
Here, the role of public administrator is much more complicated. By performing a cost-benefit analysis, he or she can not act as a manager in the business sense. As Denhardt and Denhardt explain, at NPS, public managers are not the only arbitrators of public interest. Instead, official managers are considered to play an important role in a larger governance system, including citizens, groups, elected representatives, and other agencies, and the role of the government dominates the public interest (P. 81). They continue to clarify this as a reference.
Public administrator's work is more than just policy selection and implementation. In addition, we participate in a democratic governance system where public values are constantly being re-expressed and restructured.
Denhardt and Denhard hold considerable responsibility to public administrators, but emphasize the importance of public participation and community decision-making. The exact distribution of responsibility and authority is unknown. Since Osborne and Gaebler use an enterprise customer service model, there is a clear relationship between government administration and its citizens. By transforming these policy options into market choices, administrative tasks are further simplified by eliminating as many options as possible from the political sector.
Government restructuring took place in early 2001 to simplify and simplify the decision making process. Second, governance efficiency, reorganization activities to reduce the number of ministries, government agencies or coordination departments subordinate to ministries, establishment of new ministries to meet reform priorities, in the structure of the province by the Secretary of State Establishment of office Leadership: Congress, labor union, relationship with employer, integration and diplomacy of Europe, domestic and foreign investors
The first important step in restructuring the government is to change the way the US government fundamentally examines trade execution. First, the US government needs to develop a domestic transaction execution strategy that provides guidance to understand law enforcement agencies such as the Ministry of Commerce and the US Trade Representative Office and the priorities of law enforcement. Execution of the trade law is rare and reactive, treating potato chips as much as computer chips. The first part of the trade execution strategy is a new emphasis on USTR trade enforcement. There are many reasons why the US Trade Representative Office shifted the balance of income from law enforcement agencies. One reason is that it is easier to cooperate with trade officials in other countries, especially to develop new trade agreements. It is far more difficult to take positive action against mercantilist policy.
The government has clearly repeatedly stated that it is necessary to implement various measures recently adopted as a package of economic restructuring and reform. This includes a government restructuring plan launched in January and a new economic model that began in March. In this regard, one of the principles of the tenth Malaysia plan is to promote innovation and creativity by improving human capital, adopting new technologies, and encouraging entrepreneurship. However, as Malaysia is currently lacking skilled workers, this is obviously not an easy task; furthermore, facing future tough tasks, the decline in the quality of our education is our own step .