Formal and Informal Communication

1) As a guardian of an organization like a prison, this kind of information needs to be treated as efficiently as possible. If negative information on employees is obtained, it will undoubtedly spread through official and informal routes. Unfortunately, as information spreads, the possibility that this information will remain the same and accurate will dramatically decline. Communication in the prison environment includes both formal communication and informal communication.

On the other hand, informal communication is not affected by any formal form of communication. Informal communication is based on an informal relationship between members of the organization. It is conveyed by simple gestures, glimpse, nodding, smiling, or pure silence. For example, if a manager approaches the manager and tells the completion of the work entrusted to him, if the manager just nods or gives an approved smile it is equivalent to informal communication. Informal communication that complements the formal organizational relationship is called "grapevine". This relationship is not structured, but it exists when members of formal organizations who know each other convey information about business. We will make full use of information not disclosed to the whole working group. It may be because the information is considered confidential

Within the organization, there are two basic ways to oversee communication. Formal communication includes regular channels such as reports, notes, letters. There are four types of formal communication, and information is transmitted from the top to the bottom within the organization. Informal communication, often referred to as "grapes", has proved to be very important for the organization. Low-level employees often use this type of communication, and notorious for the spread of gossip and rumors, regulators have found that 75% to 95% of the information passed through gossip is accurate You have to know. Excellent supervisor uses this channel to get information about subordinate ideas, needs, and concerns.

Communication without obeying the official communication channel is called informal communication. Unofficial communication spreads throughout the organization and in every direction, regardless of the level of authority, so it is often called "vine." Because there is a possibility of misunderstanding, communication barriers may interfere with communication or may convey misleading meanings. Therefore, administrators need to identify these obstacles and take appropriate measures to overcome them. Communication barriers of organizations can be roughly classified into the following categories.