Emergency Communication Services

When contacting the Red Cross, be prepared to provide the following information (If you do not know all the information, please use the telephone option).

Family names and contacts familiar when in emergency (spouse, parent, child / grandchild of sun, grandparents etc)

The service personnel qualified to receive emergency contact from familiar families are as follows.

Civilians who are employed by the Ministry of Defense, employed based on contracts, living outside the mainland of the United States

The American Red Cross does not approve the US military to take emergency leave. The role of the Red Cross is to independently confirm emergency situations so that service member leaders can make decisions based on adequate information about emergency leave and provide transportation aid and financial assistance as needed .

The American Red Cross represents the Military Assistance Association to promote emergency financial aid. These aid groups will determine the financial aid program that will be offered - grant or loan. The Red Cross is a mechanism to accelerate access to these resources 24 hours a day, 365 days.

ARC provides emergency and non-emergency services to the US military. The most noteworthy service is urgent in-home communication, and families can contact the Red Cross to send important family information (such as death at home or newborns). ARC can also be used as a verification organization. Agencies operate a call center to provide these services. ARC closely cooperates with other military organizations such as the Veterans Affairs Department to provide other services to service personnel and their families. ARC has not participated in prisoners of war; these are supervised by international organizations, the International Committee of the Red Cross.

As part of the International Red Cross and Red Crescent Movement and its nearly 100 million volunteers, ARC educates and mobilizes the community to overcome life-threatening vulnerabilities. ARC International Services focuses on global health, preparation and response to disasters, restoration of family connections, and international humanitarian law. ARC is participating in international projects such as the measles initiative, the Africa malaria program, disaster relief assistance, disaster relief, etc. in order to respond to the South Asian tsunami in 2004

Emergency power supply to important facilities, fuel support for emergency response persons, access to regional staple foods (grocery stores, pharmacy, banks, etc.), firefighting, public and private services necessary for survivors and their surrounding areas And provide resources. Reaction services Through clear, consistent, accessible, culturally and linguistically appropriate methods for effectively communicating information on threats and risks and communicating actions taken as necessary , Providing coordinated quick, reliable and executable information to the entire community. To provide assistance

The basic element of an effective emergency management system is to concentrate on customers and customer service. This philosophy will lead to communication with the general public and all partners for emergency management. The method of customer service includes first, prioritizing individuals and community needs and benefits, providing correspondence and information, and managing expectations. Emergency management customers are diverse. They include internal customers such as employees, other federal agencies, countries and other disaster counterparts. External customers include the public, all levels of government, communities, elected officials of business leaders, and media. Each of these customers has special needs, and their excellent communication strategies take their needs into account and reflect them.