Effective Communication in the Emergency Department: Implications on Patient Safety Culture

Communication is essential communication between patients and medical professionals, and both camps are fully understood (Joint Commission, 2010, p. 1). This is one of the main activities of health care providers in various environments (Redfern, Brown, & Vincent, 2009). Research indicates that communication failure is one of the major causes of medical errors (Kohn L., 1999). For example, nearly 5% of 258 medical malpractice claims that caused a patient injury was due to communication failure (Greenberg, Regenbogen, & Studdert, 2007). In Australia's intensive care event monitoring survey, 61% of 176 incident reports were due to communication impairment (Beckmann, Gillies, Berenholtz, ... more)

Currently, many methods have been developed for promotion, some of which are not dependent on human knowledge or memory, to prevent system errors and to minimize similar risks and risks to aviation With the goal. ), Nuclear industry, military industry (Clarke, Lerner, and Marella, 2007)

However, few people fully explain that communication that is ineffective due to some challenging and dynamic factors could compromise patient safety, preventing communication disruption There is little known about the intervention that can be done. In this paper we propose to discuss that teamwork and communication with coordination can positively and negatively affect patient safety culture. The authors focus on the ED configuration and explain various ways to solve this serious problem.

There may be an obvious example of lack of communication during hospitalization. To illustrate this, adult patients undergoing psychosis assessment with panic attacks experienced more than five physicians and eight nurses during their stay at ED, and finally due to non-Q waves He was transferred to an intensive care unit (CCU). Myocardial infarction

Inpatient safety culture studies were characterized using the Inpatient Safety Training Study (HSPSC) developed and tested by the Health and Medical Research Quality Authority (AHRQ) of the American Health and Social Welfare Services Association. . HSPSC equipment is free to all researchers. Prior to being used for this work, it was translated from English to Finnish and then translated into English independently to verify the accuracy of Finnish translations. This measure contains 42 items measuring twelve patient safety culture subscales. Possible responses for each project are in the range of 1 ("Very Opposed") to 5 ("Very Consent"). The average score is calculated for the response of the items within each subscale and the total scale score is calculated from the average score of the subscale. In this survey, the value of Cronbach's HSPSC equipment was 0.481 - 0.804 in 2008 and 0.449 - 0.802 in 2011 (Table 2).

Quality of Quality and Experience Quality of Finnish Hospital Leadership in 2 Years: Longitudinal Study

Patient-centered medical care is becoming one of the standards of high-quality medical treatment in the 21st century. Patient-focused care relies on care providers' care for patients, effective communication with patients, and true partnership between patients and patients, with emphasis on meeting patient needs I will. It is often associated with a comprehensive understanding of the patient's world, including their medical, emotional and life problems. This understanding will resolve patient concerns during each examination, provide the necessary information to the patient, and agree to the diagnosis, treatment, and management of chronic illness between the patient and the physician. Patient-centered care is designed to enhance the ongoing relationship between patients and their care team members, including patients and physicians. Patient - centered care also requires that the entire care team fully understands the patient and adjusts the care they provide.