E-Commerce Supply Chain Management: Case Study Part 2 The business model eBay uses is based on an individual-to-person model. This model is also used in other forms such as garage sale and flea market. Because there is no intermediary, eBay's business model has been very successful. The lack of intermediaries can reduce the cost of customers as they trade with the seller.
E-bay has been open for 12 years. This research has launched the organizational framework of e-bay to help them create organizational strategies beyond their imagination and e-bay. People who are doing business only have one thing to succeed. The success of the project depends on many factors. In addition to products, management and the team behind it are important. This is especially true for e-commerce business. The management team needs a lot of effort to attract and trust online customers, trust credit card numbers and trust it with money. eBay offers more than just an auction site; they have many programs to meet their customers' needs. E-bay not only conquered North America, but also Asia and Europe conquered.
One of the best examples of C2C is the E bay. E Bay is a website where you can buy and sell goods and services. When registering with E-bay, users need to follow a number of rules and regulations to protect users and the E-bay community. E bay functions as a third party and protects users. There is no direct link between two different users. The link always goes through the E bay. Therefore, it reduces the risk of illegal activities, such as stealing information and collecting information about users using spyware. We also prohibited the sale of illegal items such as drugs and weapons. Every day, there are over 12 million items on the site, and there are tens of millions of registered members all over the world. E-bay has a chat room and a discussion area, users can communicate and "talk" about the products they sell or purchase. In E Bay, you can search for items you want to purchase and register as purchasers of that item.
People always have high demands, and they are usually looking for high quality products at affordable prices. E-Bay drew their attention by "helping people trade something on the earth" (e-Bay's website). According to eBay's CEO and president Meg Whitman, "eBay users are trading more than 4,500 product categories." That's why e-Bay users range from unique item seekers to enthusiasts and collectors. Each of them always finds products that he or she is interested from exclusive artwork to computers and furniture.