Dispute Resolution

As the nature of the contract is to provide the service, the performance should be continuous and continuous. Also, the duration is only 12 months, and time is most important. Given that the demand for ongoing service provision is 12 months, people can not waste time and resources in a long debate resolution (DR) exercise. Therefore, in this case, negotiations are done most for the interests of the parties. However, negotiations can not be used to achieve a full understanding between different parties.

Online dispute resolution (ODR) is a division of dispute resolution that uses technology to facilitate dispute settlement between parties. It mainly involves negotiation, mediation or arbitration, or a combination of these three. In this respect, it is generally considered to be equivalent to online alternate dispute resolution (ADR). However, ODR can also enhance these traditional dispute resolution methods by applying innovative technology and online technology to the process. ODR is a broad field that can be applied to various disputes, from interpersonal disputes such as consumer conflict (C2C) or separation of marriage, to court disputes and interstate disputes. An effective mechanism for resolving network disputes is thought to affect the development of e-commerce.

Online dispute resolution (ODR) uses an alternative dispute resolution process to solve claims or disputes. Online dispute resolution can be used for online, disputes arising from e-commerce transactions, or disputes arising from so-called "offline" disputes, not including the Internet. Dispute settlement is an alternative to traditional legal proceedings, usually involving courts, judges, and in some cases juries arbitrating conflict. Through online dispute settlement, the parties can participate in mediation, arbitration and negotiation. Internet and web-based technologies can be used at parties in various ways. Online dispute resolution can be done entirely on the Internet, online "via email, video conference, or both. Both parties can also meet directly or "offline". Online dispute resolution may use a combination of "online" and "offline" methods.

A common way to resolve conflicts is to avoid many of the issues associated with litigation, which is an alternative dispute settlement. Alternative dispute settlement (ADR) is a term covering various dispute resolution methods besides litigation. Justice may require you to participate in certain types of ADR such as arbitration to resolve certain types of disputes, but ADR includes resolving disputes outside the judicial process. In addition, some ADR methods give the authority to resolve the dispute within the middle cube, but other strategies give the parties their own authority. To obtain continuously different ADR methods based on where the authority to resolve a dispute belongs, see Figure 1 "Continuum of various ADR methods".