Delta Airlines

When sitting at Atlanta's Hartsfield International Airport, people can not realize that they notice the overwhelming advantage of a particular airline. The delta that we know today dates back to 1924. Haff Daland Dusters is founded and is the world's first dust removal organization for aerial crops. In 1928, Delta became a service of Delta Air Lines, the following year he took a flight from Dallas, Texas to Jackson, Michigan, and docked to Shreveport, Louisiana and Monroe.

Headquartered in Atlanta, USA, Delta Air Lines is currently the world's largest airline, including fleet size, destination, passenger revenue. Delta Airlines is the founder of the SkyTeam Aviation Alliance and has a domestic and international travel network and an unparalleled global network. Delta's largest operation center is Hertzfield Jackson Atlanta Inland Airport and Detroit Metropolitan Wayne County Airport. Delta, which carries over 170 million passengers in a year and its Northwest subsidiary and operator of Delta Connection are flying to 355 destinations in 66 countries on six continents (Delta 2009).

One of the main points of Delta Air's success is that, "According to Delta Airlines' website," It will help to reach over 160 million passengers every year, "he said. According to the index of the Delta Airlines website, Delta is gathering a lot of current "world's largest airlines". One of the biggest airlines in the world today is that there are many hubs in major US cities. Atlanta and Minneapolis are the two largest bases of Delta Air Lines, and others are Cincinnati, Detroit, New York, Memphis (2013). With over 56 7 global destinations in more than 100 different countries, American Airlines is allowed to expand to various countries all over the world. Another advantage that Delta has is its superior customer service capability. Their customer service is helping Delta achieve its goals today

Delta's business level strategy emphasizes customer service and service provision. Delta Air Lines is committed to customers (Delta Airlines 7). This is that the core area of ​​business is to meet customer's needs and expectations. One of the most effective ways to achieve a competitive advantage is the company's commitment to customers (Nancy 1). Their business strategy allows Delta to offer customers the lowest fare on the market (data monitoring 5)