Dale (2007) argues that quality and service improvements lead to enhanced company revenues and higher margins. Discuss Dale’s argument.

INTRODUCTION Many companies are influenced positively in improving the quality and service at home and abroad in the global market, increasing profitability of companies, improving profit margins, reducing costs, improving corporate reputation, and other social and social perceptions . However, quality is a project that seems to meet customer's requirements and has inherent invisible projects (Dale, 2003). Therefore, the quality of the product is the foundation of the company, customer satisfaction directly affects the profit of the company, the quality improvement strategy is an effective way to obtain economic benefits.

Edward Deming led the quality revolution and defined it from the customer's point of view. He thinks the definition of customer quality is important (Dale & van Iwaarden, 2007). He defines quality as the degree that performance meets customer expectations. We also believe that quality is the responsibility of management. Deming expressed the importance of leadership in fostering high quality culture. The principles that support his philosophy also indicate that workers should train and accept the spirit of quality. He thinks that employees should play an important role in organization change. He proposed 14 quality philosophies

INTRODUCTION Many companies are influenced positively in improving the quality and service at home and abroad in the global market, increasing profitability of companies, improving profit margins, reducing costs, improving corporate reputation, and other social and social perceptions . However, quality is a project that seems to meet customer's requirements and has inherent invisible projects (Dale, 2003). - For Charles Pierce's article, a neglected summary of the debate about God's reality: Charles Pierce outlines "Three Discussions of God's Reality" in his essay "Ignoring God's Reality". I carefully analyzed and explained Peirce 's argument, and examined several opposing opinions.