Cultural values, media richness and telecommunication use in an organization1

This paper deals with adapting the organization's telecommunications services to culturally related personal value diversity. After explaining the process of utilizing telecommunications and associating cultural values, from an empirical point of view, personal preferences for the culture of the organization and use of his telecommunications (fax, email (e-mail), vmail Mail)). And phone). In the French company we measured the cultural value of 223 people using the Q class and the balance block design and measured the use of telecommunications by the diary method. A final analysis of 799 internal communications to 145 individuals who received four telecommunications services was done. In particular, we discovered that the use of new media is more related to innovation, response or entrepreneurial positioning than telephone. E - mail seems to be related to relationship - oriented value rather than task - oriented, suggesting that the amount of feedback plays an important role in telecommunication media selection process. We believe that cultural analysis not only is an interesting complement to complement the rich theory of understanding telecommunications options, but also can lead to different decisions. For example, if the size shrinks, decide to cancel vmail or e-mail.

The draft of this paper was presented at the 6th European Information System Conference from 23rd to 24th September 1996 at the University of Lausanne's School of Business Administration and at the University of X Marseille on 6th June 1998

Telus is a telecommunications company with a very rich workplace culture and extensive learning program. Speaker chapters, book clubs, guest lectures and others. The idea is that people need to work closer to work through learning prisms. By encouraging learning in a wide range of cultural ways, the company believes that when the business changes, it is better at changing specific learning needs. So they do more than most companies and turn this idea into reality. Gransfors Bruk makes an ax. They say they are the best axis in the world - their culture is craftsmanship. This is about how people design and build successful companies based on quality. Product quality by overall design and manufacturing approach, including processes that enable labor to take on processes and ethical commitments

This paper deals with adapting the organization's telecommunications services to culturally related personal value diversity. After explaining the process of utilizing telecommunications and associating cultural values, from an empirical point of view, personal preferences for the culture of the organization and use of his telecommunications (fax, email (e-mail), vmail Mail)) and phone). In the French company we measured the cultural value of 223 people using the Q class and the balance block design and measured the use of telecommunications by the diary method. A final analysis of 799 internal communications to 145 individuals who received four telecommunications services was done. In particular, I found that the use of new media is related to innovation, response, or entrepreneurial positioning rather than telephone.