Crew Resource Management

Before 1959, equipment failures were the cause of many aircraft accidents, but due to the advent of jet engines, equipment failures become less dangerous, human factors have become dominant over accident investigation From 1959 to 1989, 70% of the accident caused worldwide loss of hull due to pilot failure (Kanki, Helmreich & Anca, 2010). Because of these shocking statistics, in 1979 the National Aeronautics and Space Administration (NASA) held a seminar called "resource management on flight deck" that produced what is known as "crew resource management (CRM)" Did. Or cockpit resource management (Rodrigues & Cusick, 2012

The crew is a team and it can be said to be the most important resource in crew resource management. For various reasons, Wiener, Kanki, Helmreich believe that these groups will fly the plane. "The multipilot cockpit was designed to ensure the necessary redundancy due to the direct impact of individual human limitations and imperfections" (p. 75 1993). Jean is unfamiliar with his work environment, so it is foreseeable that Lloyd did not identify his work for him. The aircraft encountered moderate turbulence, and even if the circuit breaker tripped, Lloyd would rather handle it alone. As a captain of a skilled crew, the ability to trust, authorize, evaluate and execute high levels is the foundation of good leadership. In order to improve Lloyd's poor leadership and crew management skills, he needs to take several CRM or management training courses.

A program called Crew Resource Management (CRM) was developed to help achieve these leadership, communication and decision-making skills among crew members. Since the main cause of the accident is human error, it is desirable that the CRM training staff can communicate more effectively and collaborate. The US Federal Aviation Administration does not require CRM, but it is recommended. Many airlines respect pilots that have technical skills as well as staff skills.

Crew Resource Management (CRM) includes a variety of programs to train crew members to manage interpersonal and decision-making factors that cause flight errors. CRM was developed to cope with the increase in aviation accidents which are considered to be caused by human error. The CRM program has been developed for a while to expand its scope with more crew members than the pilot. CRM reduces the number of accidents caused by human error in civil aviation and military aviation. The future of CRM is to develop a fifth generation CRM program based on error management. If the current trend of development of CRM is maintained, the future aviation industry will significantly reduce accidents caused by fatal accidents and human errors.