Crew Resource Management Has Come a Long Way but Still Has More to Go

We can define CRM as guaranteeing human capacity limit (Merritt & Helmreich, 1996). CRM can be further defined as a management system that maximizes all of its available resources (ie people and equipment) to improve security and improve flight operations effectiveness. CRM focuses on interpersonal communication, leadership and decision-making skills necessary for managing flight, not technical knowledge and skills necessary for aircraft flight and operation.

Crew Resource Management (CRM) includes a variety of programs to train crew members to manage interpersonal and decision-making factors that cause flight errors. CRM was developed to cope with the increase in aviation accidents which are considered to be caused by human error. The CRM program has been developed for a while to expand its scope with more crew members than the pilot. CRM reduces the number of accidents caused by human error in civil aviation and military aviation. The future of CRM is to develop a fifth generation CRM program based on error management. If the current trend of development of CRM is maintained, the future aviation industry will significantly reduce accidents caused by fatal accidents and human errors.

Crew Resource Management (CRM) can be defined as a series of procedures and training systems designed to mitigate the effects of human errors during flight. The main purpose of CRM is to improve aviation safety by reducing human error (Aviation Knowledge, 2010). It focuses on human factors such as interpersonal relationships, leadership, and decision making processes within the cockpit, and these are considered the main causes of aircraft accidents. CRM concept was born in NASA worship service in 1979, but since then it has evolved in various ways to include more staff.