Crew Resource Management and Aviation Safety

Summary Throughout the history of aviation, accidents are occurring and will continue to happen in the future. With the introduction of larger and more complex aircraft, the number of people needed to operate these complex machines has increased, and some say human possibility of error. Research has been conducted on accidents caused by aircraft accidents and failed coordination of crew members, more specifically, crew communication. These themes are the driving force for crew resource management.

One of the most significant developments in aviation safety over the past decade has been the widespread implementation of overwhelming recognition and training programs aimed at "human factors" to improve crew coordination and crew resource management effectiveness is. (Human Factors Abstract No. 1,1989) Crew Resource Management (CRM) training is an integral part of many pilots and other aeronautical training programs. Wiener, Kanki and Helmreich (1993) defines CRM as "utilizing all the resources available - information, facilities, personnel - to achieve safe and efficient flight" (p. 4 , 1993). Therefore, CRM training includes the basics of communicating concepts of anthropogenic factors related to aviation, such as leadership, effective team formation and maintenance, problem solving, decision making, and context recognition.

CRM's training program began to be widely accepted by aircraft agencies as part of NASA's program in 1979, as crew resource management (CRM) failures were related to most aircraft accidents. Today, the fifth generation, major airlines, even the Navy, provide CRM training for the crew. The CRM training program covers various aspects of aviation safety such as situation recognition, task management, communication, etc. (Thomas, 2004).

Crew Resource Management (CRM) can be defined as a series of procedures and training systems designed to mitigate the effects of human errors during flight. The main purpose of CRM is to improve aviation safety by reducing human error (Aviation Knowledge, 2010). It focuses on human factors such as interpersonal relationships, leadership, and decision making processes within the cockpit, and these are considered the main causes of aircraft accidents. CRM concept was born in NASA worship service in 1979, but since then it has evolved in various ways to include more staff.