Consumer Psychology and Marketing Communication

Company B manufactures purple, green, blue, black, white, yellow glasses. B will attract more viewers, so we will sell more products. "If all consumers are the same - if they have the same needs, desire and desire, and the same background, education and experience - large scale (no difference) marketing will be a logical strategy "(Schiffman & Kanuk, 2010)) This concept is market segmentation. Diversification is not the only thing that companies can use psychology to increase profits. Companies use targeting to determine which products are best suited for a particular population.

Every day, marketers are trying to better understand consumers' psychology, such as emotions, ideas, and behavior. A lot of energy has been invested in psychoanalysis and segmentation of consumers. This includes demographic variables such as gender, age, ethnic background, and even personality. Marketers and advertisers continue to fall into a basic attribution error (FAE) trap. Explain that this phenomenon tends to underestimate the influence of external factors (such as the influence of the situation) on the behavior of others by interpreting individual behavior based on intrinsic factors (personality, personality etc) It is used for.

Consumer psychology has long been the cornerstone of a marketing strategy. Neuro-marketing is a bridge of neuroscience, psychology, marketing, marketing staff learn how to understand the function of consumer's reptile brain (people in charge of eating and breeding, etc.) and to utilize it It helps. There are reasons why companies spend valuable time and resources to build a strong brand image. A recent study by the North American Radiation Society showed that when people acquire a known brand image, it processes it in the area of ​​the brain associated with positive emotions.

Consumer culture including consumerism and materialism has been studied from various fields including communication, cultural research, theology, sociology, psychology, marketing, anthropology, and philosophy. Regardless of the targeted method, the central characteristic of consumer culture is the relationship between people and things. In general, consumer culture is a social arrangement that not only is the sale of goods and services is the main activity of daily life, but also an important arbitrator of social organization, meaning and meaning.