"Conflict is the process of conflict and conflict between individuals or groups within an organization, when the parties exercise power and achieve precious goals while hindering the progress of other parties" (Wagner and Hollenbeck 2010, p.227) Oceanic Bank International Plc (OBI) is one of the most important financial services institutions in Nigeria. Banks provide services to all tires throughout the government, corporate organizations, small businesses and individuals.
There are contradictions between organizations that depend on each other to a certain extent. Such discrepancies arise between purchasing organizations and supply organizations in terms of quantity, quality, delivery date, and other policy issues of raw materials between the union and the organization that hires its members and the government agencies that manage specific organizations May occur. Collisions between organizations Because of the benefits of both types of organizations, these conflicts must be addressed appropriately or managed appropriately.
Collisions affecting organizations can occur between individuals, individuals, and groups. Conflict within the working group is often caused by fighting control, position and poor resources. Collisions between groups within the organization also have the same cause. Constructive solutions to such conflicts can often be achieved by exploring the rational process of problem solving and the desire to explore problems and alternatives and listen to each other. Personal conflict involves conflict between the two, the most common being mutual hatred or personal conflict. According to the FSAO of Boston University, 'The conflict in the workplace may be caused by personal problems such as personality and style, drug abuse, child rearing, family problems, etc. Help'.
Organizational conflict theory identifies disputes at several levels. Interpersonal conflict is conflict between workers in the organization. Conflicts may also occur between departments within the organization. Finally, there may be conflicts between organizations. In order to promote creativity and ultimately productivity, some competitors are considered healthy for the organization (Deutsch, 2000). The key to managing such conflicts is communication for managing conflicts and developing joint solutions.
Whether at work or at home, whenever two or more people talk, conflict is inevitable. Contradiction can occur between two or more individuals, groups of two or more, or individuals and groups. When dealing with conflicts within an organization, remember to solve the problem, not the person. Types of contradictions that may occur within an organization include a clear definition of role responsibilities, conflicts of interest, resource shortages, and interpersonal relationships in the workplace.