Communicating with Customers

Communication with customers There are many ways to communicate, regardless of whether the organization is internal (employee) or external (customer and supplier). They are verbal communication, non-verbal communication, written communication, and technical exchanges. Oral communication Oral communication can be done directly or by telephone. An example of internal communication is a one-on-one conversation with a manager.

Effective and successful communication with customers is an important part of doing business. Companies are not sure about how to communicate with blind or low vision customers, hearing impaired or hard of hearing people, or those with language problems. ADA requires vision, hearing and language barriers to effectively communicate with companies and customers. Due to the nature and complexity of communication, the rules consider flexibility depending on the type of business. If you consult with a lawyer and complete a loan application at a bank or go to an emergency center, you need various levels of communication if you need to make a dry cleaning, a restaurant meal, or a cutlery. Withdrawal at a bank

Clear communication with customers is very important to understanding customers' various products. Double can communicate with customers in various communication modes. These communication modes are television, internet, newspaper, personal, sponsored events, events. Recent verbal communication is also a very important communication method. Levi Strauss & Co is a multinational company currently producing about 108 sized jeans and 20 fabrics. In 2007, net sales were $ 4.1 billion, promising to establish a strong tradition and brand equity towards future growth. With three brands Levi's®, Dockers®, Levi Strauss Signature, Levi's is one of the leading apparel companies trusted by customers.

An important weakness of Levi is that Levi Strauss is facing a small number of customers. In fact, most of the company's revenue depends on many important customers. Net sales of the top 10 customers accounted for approximately 43% of total sales. Therefore, Levi's has to change its relationship with customers. The most serious threat to Levi's was the continued decline in global cotton production, which led to an increase in cotton price. The rise in cotton price led to a decline in production in 2009. Since denim is made entirely from cotton, the rise in cotton price leads to an increase in raw material cost, which lowers the company's profit margin.