The balance between work and life is important. Focus on all levels of employees so that they can provide patient-centered care
"This is important" for patients and employees: communication, care, recognition, courtesy and service
Reduce citizenship in the workplace (littering, neglect handling of equipment and equipment, do not take care of others)
It is not recognized by customers, customers, or anyone outside the organization, office, or facility.
"Encouraging civilization in the workplace has become one of our basic corporate goals of diversification, haste, stress, litigation-oriented society.With such an environment, the quality of life of workers It is also good as they improve the quality of service they get from more happy and more relaxed service providers. "
Let's take a look at the concept of workplace civilization to explain the importance of an un-civilized workplace. Civilizations in the workplace are against opposing attitudes and abnormal behavior, such as showing intimidation, noisiness, stubbornness. Workplace citizens have three pillars; (1) they show respect even if they face differences, (2) even generousness of the cost of doing so, and (3) even if there is such a risk Trust. Citizenship in the workplace is respect for interaction with participants in the workplace and work life, generosity, and trust.
In today's workplace there are many complicated and painful differences and diversity issues. Although we know that workers at all levels and in every walk of life are suffering from certain bad behavior, the civilization of the workplace made people new pots for the last cup of coffee It is far beyond the fact that it was not. I was worried. Choosing the guidance provided by the refrigerator civilization includes not only ways to take better care of our customers but also how to take better care for each other. "There are multiple types of production in the private workplace, and one of the things to produce is an excellent service," Fonney says. In the chapter on respecting other people's time and space, Forni has given us useful interventions in seeking help, avoiding personal problems, suggesting constructive criticism and game practices I gave it. To achieve common goals among colleagues
A citizen and a healthy workplace are born by the day-to-day actions of individual nurses. A citizen and a healthy workplace are born by the day-to-day actions of individual nurses. It is therefore essential that all environmental nurses and practition nurses have ethical and accountability, and that they have the skills they need to be effective supporters for all patients, families, and people . The voice of an individual nurse is one of the most powerful propaganda tools. However, when some nurses keep silent and perhaps choosing themselves to be innocent bystanders, they relate to immigrants who offer racial discrimination, racist talks, healthcare .