Case Management

Case management case management is a standard method of medical service system management of today. In recent decades, case management has been widely used in the field of medical care, experts and models in the United States. It has been expanded to a wide range of customers (Park & ​​Huber, 2009). The main objective of case management is to provide high quality medical care to patients in the most cost-effective way by managing human resources and material resources. The focus of this paper is on the concept of case management and its historical development, the definition of case management, the components of case management, and the relationship with other care service models.

Because the American Case Management Association (ACMA) focuses mainly on case management in hospitals, its case management advocacy standards meet expectations of medical staff involved in case management providing systems, such as nursing care transfers . With the ultimate goal of protecting your health, safety and rights, ACMA recommends that this explanation support or support access to customer / support systems and create new services. According to ACMA, the roles of incident managers in advocacy include identifying customers' legal decision makers, promoting customer self-determination, respecting customer selection and information-based decisions, culturally competent reminders And dealing with suspicious negligence and abuse. Promote full access to customers, services and insurance benefits and manage ethical dilemmas or conflicts (ACMA, 2013)

Advocacy is included in case management. The most common goal in dealing with drug abuse customers and multiple services is to promote the customer's best interests. Case managers need to promote many institutions, such as institutions, families, legal systems, legislative bodies. Case administrators can be promoted by educating non-therapy service providers to generally understand the substance abuse problems and the specific needs of specific customers. In some cases, the case manager must negotiate agency rules in order to participate on behalf of the client or to continue to participate. Advocacy may become dynamic, as required by laws and contracts, such as when case managers need to force agents to service clients. For criminal justice customers, advertisements may require sanctions recommendations to encourage customers to comply and motivate