Candlescience

There was a problem with the customer service of Candle Science. Today is the last straw. Their employees did not help and did not offer a real solution to the problem. They are passive and rude. They do not answer your questions, they must be trained to be silent ... there is no answer nor solution. I am also very polite. The incident occurred today as I tried to place an order one hour prior to the same day's delivery. My payment information for my commercial debit card was updated two days before I ordered it today. For some reason the wires crossed and candle science locked the account due to the detection of candle science and their super cautious credit card fraud. I have a small order of $ 325, it is absolutely necessary, because I ship today, I received oil for wholesale order, I have this week next week. They made mistakes entirely, but they refused to help me. They accused my bank "I am late when updating my account information." Then I tried to use my personal credit card, and they also rejected the transaction. All of these accounts are in good condition. Unless it helped me, I was told to come back to try my candle science account within an hour, because it will exceed their order deadline! She (CSR) may be very worried !!!! That is really good news. Candle Science has excellent products, but their service is terrible, and their multiple problems proved this. If you are more than just an amateur and professional, do not waste your time at this company that does not mind the customer Do not waste your time.

I recently decided to start my own candle business, and I tried to find the best product for my production line and did not do any research in the past few weeks. As I've read about the nice things about CandleScience before, before purchasing a big bottle of perfume directly from their website, I'm planning to buy a sample package from Amazon to see what it is think. When I opened the package for the first time, I realized that one of the bottles was much smaller than all the other bottles. After checking bottle cracks / leaks carefully, I noticed bottle disclaimer. This shows that different amounts of each bottle are filled with weight and normal.

It is important to understand what it contains for products that you rely on to protect your skin every day. Careful inspection of all bottles and spray labels is a good way to pay attention to which products contain synthetic fragrance and parabens. From there, you can decide how to proceed. Anyway, you do not know much about the situation. We are proud to educate our customers about the best skincare and health. All of our cosmetic skin care products do not contain preservatives, are free of synthetic perfumes, are free of residues and have never been tested on animals. Please contact us to arrange a free consultation so that we can discuss your unique skin care needs in more detail.