Business Process Reengineering

In today's environment, with the advent of various technologies, new products are introduced to the market, control is transferred to customers, products and services are designed according to customer's needs. In addition, competition is intensifying as the range of customers' selection increases, and the choices of products and services are no longer based on price but based on quality and pre-sales or after-sales service. Changes are also under way, as customers' needs and technologies are constantly changing.

Business process reengineering (BPR) is a way for business managers to improve business efficiency. The foundation of business process reengineering is to learn how to refactor these processes to review business processes from a "checklist" point of view and to improve business efficiency. Reengineering is to redesign, modify, and rethink business processes to achieve cost, quality, speed, or service-oriented efficiency. Business process reengineering (BRP) includes a series of strategies to promote innovation to achieve excellence in corporate competition, market and profitability. Simple business process reengineering is best explained in the four phases of the cycle.

Business process reengineering is "analysis and design of workflow and process within and between organizations". Business process reengineering is a new way to improve business and therefore improves the outcomes of organizations (private and public). This means analyzing and changing the business processes throughout the organization. Data collection (information gathering) includes access to Web sites and multiple interviews with stakeholders involved in re-engineering. The re-engineering of the Housing Development Committee is led by the Internal Management Service (MS) department that provides computer solutions. The officials of these two departments and the officials of the model office were interviewed from this survey. Respondents are participating in the re-engineering project at a high level