Broken Windows

In March 1982, "Atlantic" magazine published an article titled "Fractured Windows" by George L. Kelling and James Q. Wilson. [1] The author of this famous article wrote as follows. "Social psychologists and police agree that all other windows will be broken soon unless the window of the building is broken and repaired", the signal is not repaired, the building is abandoned, the building is abandoned, nobody Because it does not mind, it means to break more windows. If "Community barriers - mutual concern and duty of civilization - are indicated to show that" nobody care "behavior diminishes," the author continues, vandalism can happen anywhere . "To verify this theory, Phillips

The broken window theory is the academic theory advocated by James Q. Wilson and George Kelling (1982), which uses a broken window as a metaphor of community confusion. Their theory links the confusion and civilization within the community with the occurrence of serious crime. With graffiti lumps on that wall, abandoned cars on that road and many broken windows in that building are more serious crime follow-up breathing masks. I remember reading this theory somewhere, and that was with me. It was presented as thought experiment. The way to the building with many windows. If someone wants to break and is devastated, it will not be recommended for a while because another window breaks in another place on the road. Therefore, the window is discarded more frequently. Indeed, the possibility that they will be destroyed is increasing.

The theory is based on a series of neighboring studies to prove this. The more damaged the window is cleaned, the less likely it is to be damaged. And the fewer broken windows you found nearby, the less likely you are to drink medicine and find people striking each other behind each other. To adjust things and restore things, you need to set priorities that are counterintuitive. I think it is difficult to concentrate on the cars New York police was led by in the presence of many serious crimes to be resolved but it is helping to solve this problem and thus reducing the number of serious offenses It is re-prioritization. First place

Lesson 8: Fighting self-satisfaction - "There is no broken window" While William Bratton took over as New York Police Secretary, he advertised the police "broken window theory", that is, If it does not fight with "broken window") it will be a lawless environment. Ultimately it leads to a bigger crime. It is important to ensure details of the elimination of trivial problems by organizations and it is important to ensure that the user comments (and corrects) feedback on customers, errors, format errors, office layout, internal misalignment, and internal process errors I will create a culture of. Accept Satisfaction