Gamuda Berhad is one of the construction companies in Malaysia whose main business activities include infrastructure privatization, construction, real estate development, manufacturing and quarrying. For over 30 years, Gamuda Berhad has played an important role in changing infrastructure development in Malaysia. Established on October 6, 1976, Gamuda Berhad was listed on the main board of the Kuala Lumpur Stock Exchange on August 10, 1992. They have an exciting and strong vision and mission to provide the development and pros and cons of innovative, world class infrastructure and housing infrastructure through our core Sdn Bhd, a joint venture between MMC and Gamuda, is a joint venture between MMC Corporation Berhad and Gamuda Berhad (Electrified Double Track Project, n.d). The joint venture of MMC Corporation Berhad and Gamuda Berhad is 50:50. The electrified dual track project was designed and built by a joint venture. The electrification double tack project involves construction of infrastructure engineering, railway and system engineering with a 5 year design and construction contract. The full length of the double track project is a 329 km northern railroad project including KTM main line from Ipoh to KTM Main Line Johor Bahru. From Bukit Mertajam to Padang Besar, the length of the Kedah line is 157 km, and the main line from Butterworth to Ipoh is 171 km. After completion of the project, all electrified multiple tracks extending from the southern part of the Malay Peninsula to the northern part are extended by 968 kilometers (electrified multiple project, nd). The history of Malaysia Telecom Limited. The company was founded in 1946 and has grown rapidly since 1995. The Internet was the first Internet era that began in Malaysia. In Malaysia Internet survey conducted by Mimos and Beta Interactive Services in 1995, one Malaysian in 1,000 people was over-represented on the Internet. As the company's cooperation with national buildings develops, it means that Malaysia countries and companies adopt the latest technology, and from now on turning to IP infrastructure, changing their network infrastructure from analog to digital I will help you. REDtone International Berhad is a subsidiary of Berjaya Corporation Berhad. REDtone is listed on the Malaysian Stock Exchange and is a leading provider of integrated telecommunications and digital infrastructure services. REDtone was founded in 1996 and is a highly esteemed local brand that has evolved from a voice provider to a wide range of services offering three broad categories of services. (I) Telecom service - to provide data, voice, mobile and managed network security services to the government. Businesses and SMEs REDtone is the only service provider in the industry that provides expertise in infrastructure integration. You can use your own last mile technology suite to provide on-demand broadband service. (Ii) management of communication network services, including the construction, maintenance and operation of large scale WiFi hotspots, base stations, and fiber infrastructure

Gamuda Berhad is one of the construction companies in Malaysia whose main business activities include infrastructure privatization, construction, real estate development, manufacturing and quarrying. For over 30 years, Gamuda Berhad has played an important role in changing infrastructure development in Malaysia. Established on October 6, 1976, Gamuda Berhad was listed on the main board of the Kuala Lumpur Stock Exchange on August 10, 1992. They have an exciting and strong vision and mission to provide the development and pros and cons of innovative, world class infrastructure and housing infrastructure through our core Sdn Bhd, a joint venture between MMC and Gamuda, is a joint venture between MMC Corporation Berhad and Gamuda Berhad (Electrified Double Track Project, n.d). The joint venture of MMC Corporation Berhad and Gamuda Berhad is 50:50. The electrified dual track project was designed and built by a joint venture. The electrification double tack project involves construction of infrastructure engineering, railway and system engineering with a 5 year design and construction contract. The full length of the double track project is a 329 km northern railroad project including KTM main line from Ipoh to KTM Main Line Johor Bahru. From Bukit Mertajam to Padang Besar, the length of the Kedah line is 157 km, and the main line from Butterworth to Ipoh is 171 km. After completion of the project, all electrified multiple tracks extending from the southern part of the Malay Peninsula to the northern part are extended by 968 kilometers (electrified multiple project, nd). The history of Malaysia Telecom Limited. The company was founded in 1946 and has grown rapidly since 1995. The Internet was the first Internet era that began in Malaysia. In Malaysia Internet survey conducted by Mimos and Beta Interactive Services in 1995, one Malaysian in 1,000 people was over-represented on the Internet. As the company's cooperation with national buildings develops, it means that Malaysia countries and companies adopt the latest technology, and from now on turning to IP infrastructure, changing their network infrastructure from analog to digital I will help you. REDtone International Berhad is a subsidiary of Berjaya Corporation Berhad. REDtone is listed on the Malaysian Stock Exchange and is a leading provider of integrated telecommunications and digital infrastructure services. REDtone was founded in 1996 and is a highly esteemed local brand that has evolved from a voice provider to a wide range of services offering three broad categories of services. (I) Telecom service - to provide data, voice, mobile and managed network security services to the government. Businesses and SMEs REDtone is the only service provider in the industry that provides expertise in infrastructure integration. You can use your own last mile technology suite to provide on-demand broadband service. (Ii) management of communication network services, including the construction, maintenance and operation of large scale WiFi hotspots, base stations, and fiber infrastructure

Gamuda Berhad is one of the construction companies in Malaysia whose main business activities include infrastructure privatization, construction, real estate development, manufacturing and quarrying. For over 30 years, Gamuda Berhad has played an important role in changing infrastructure development in Malaysia. Established on October 6, 1976, Gamuda Berhad was listed on the main board of the Kuala Lumpur Stock Exchange on August 10, 1992. They have an exciting and strong vision and mission to provide the development and pros and cons of innovative, world class infrastructure and housing infrastructure through our core Sdn Bhd, a joint venture between MMC and Gamuda, is a joint venture between MMC Corporation Berhad and Gamuda Berhad (Electrified Double Track Project, n.d). The joint venture of MMC Corporation Berhad and Gamuda Berhad is 50:50. The electrified dual track project was designed and built by a joint venture. The electrification double tack project involves construction of infrastructure engineering, railway and system engineering with a 5 year design and construction contract. The full length of the double track project is a 329 km northern railroad project including KTM main line from Ipoh to KTM Main Line Johor Bahru. From Bukit Mertajam to Padang Besar, the length of the Kedah line is 157 km, and the main line from Butterworth to Ipoh is 171 km. After completion of the project, all electrified multiple tracks extending from the southern part of the Malay Peninsula to the northern part are extended by 968 kilometers (electrified multiple project, nd). The history of Malaysia Telecom Limited. The company was founded in 1946 and has grown rapidly since 1995. The Internet was the first Internet era that began in Malaysia. In Malaysia Internet survey conducted by Mimos and Beta Interactive Services in 1995, one Malaysian in 1,000 people was over-represented on the Internet. As the company's cooperation with national buildings develops, it means that Malaysia countries and companies adopt the latest technology, and from now on turning to IP infrastructure, changing their network infrastructure from analog to digital I will help you. REDtone International Berhad is a subsidiary of Berjaya Corporation Berhad. REDtone is listed on the Malaysian Stock Exchange and is a leading provider of integrated telecommunications and digital infrastructure services. REDtone was founded in 1996 and is a highly esteemed local brand that has evolved from a voice provider to a wide range of services offering three broad categories of services. (I) Telecom service - to provide data, voice, mobile and managed network security services to the government. Businesses and SMEs REDtone is the only service provider in the industry that provides expertise in infrastructure integration. You can use your own last mile technology suite to provide on-demand broadband service. (Ii) management of communication network services, including the construction, maintenance and operation of large scale WiFi hotspots, base stations, and fiber infrastructure

Gamuda Berhad is one of the construction companies in Malaysia whose main business activities include infrastructure privatization, construction, real estate development, manufacturing and quarrying. For over 30 years, Gamuda Berhad has played an important role in changing infrastructure development in Malaysia. Established on October 6, 1976, Gamuda Berhad was listed on the main board of the Kuala Lumpur Stock Exchange on August 10, 1992. They have an exciting and strong vision and mission to provide the development and pros and cons of innovative, world class infrastructure and housing infrastructure through our core Sdn Bhd, a joint venture between MMC and Gamuda, is a joint venture between MMC Corporation Berhad and Gamuda Berhad (Electrified Double Track Project, n.d). The joint venture of MMC Corporation Berhad and Gamuda Berhad is 50:50. The electrified dual track project was designed and built by a joint venture. The electrification double tack project involves construction of infrastructure engineering, railway and system engineering with a 5 year design and construction contract. The full length of the double track project is a 329 km northern railroad project including KTM main line from Ipoh to KTM Main Line Johor Bahru. From Bukit Mertajam to Padang Besar, the length of the Kedah line is 157 km, and the main line from Butterworth to Ipoh is 171 km. After completion of the project, all electrified multiple tracks extending from the southern part of the Malay Peninsula to the northern part are extended by 968 kilometers (electrified multiple project, nd). The history of Malaysia Telecom Limited. The company was founded in 1946 and has grown rapidly since 1995. The Internet was the first Internet era that began in Malaysia. In Malaysia Internet survey conducted by Mimos and Beta Interactive Services in 1995, one Malaysian in 1,000 people was over-represented on the Internet. As the company's cooperation with national buildings develops, it means that Malaysia countries and companies adopt the latest technology, and from now on turning to IP infrastructure, changing their network infrastructure from analog to digital I will help you. REDtone International Berhad is a subsidiary of Berjaya Corporation Berhad. REDtone is listed on the Malaysian Stock Exchange and is a leading provider of integrated telecommunications and digital infrastructure services. REDtone was founded in 1996 and is a highly esteemed local brand that has evolved from a voice provider to a wide range of services offering three broad categories of services. (I) Telecom service - to provide data, voice, mobile and managed network security services to the government. Businesses and SMEs REDtone is the only service provider in the industry that provides expertise in infrastructure integration. You can use your own last mile technology suite to provide on-demand broadband service. (Ii) management of communication network services, including the construction, maintenance and operation of large scale WiFi hotspots, base stations, and fiber infrastructure

Gamuda Berhad is one of the construction companies in Malaysia whose main business activities include infrastructure privatization, construction, real estate development, manufacturing and quarrying. For over 30 years, Gamuda Berhad has played an important role in changing infrastructure development in Malaysia. Established on October 6, 1976, Gamuda Berhad was listed on the main board of the Kuala Lumpur Stock Exchange on August 10, 1992. They have an exciting and strong vision and mission to provide the development and pros and cons of innovative, world class infrastructure and housing infrastructure through our core Sdn Bhd, a joint venture between MMC and Gamuda, is a joint venture between MMC Corporation Berhad and Gamuda Berhad (Electrified Double Track Project, n.d). The joint venture of MMC Corporation Berhad and Gamuda Berhad is 50:50. The electrified dual track project was designed and built by a joint venture. The electrification double tack project involves construction of infrastructure engineering, railway and system engineering with a 5 year design and construction contract. The full length of the double track project is a 329 km northern railroad project including KTM main line from Ipoh to KTM Main Line Johor Bahru. From Bukit Mertajam to Padang Besar, the length of the Kedah line is 157 km, and the main line from Butterworth to Ipoh is 171 km. After completion of the project, all electrified multiple tracks extending from the southern part of the Malay Peninsula to the northern part are extended by 968 kilometers (electrified multiple project, nd). The history of Malaysia Telecom Limited. The company was founded in 1946 and has grown rapidly since 1995. The Internet was the first Internet era that began in Malaysia. In Malaysia Internet survey conducted by Mimos and Beta Interactive Services in 1995, one Malaysian in 1,000 people was over-represented on the Internet. As the company's cooperation with national buildings develops, it means that Malaysia countries and companies adopt the latest technology, and from now on turning to IP infrastructure, changing their network infrastructure from analog to digital I will help you. REDtone International Berhad is a subsidiary of Berjaya Corporation Berhad. REDtone is listed on the Malaysian Stock Exchange and is a leading provider of integrated telecommunications and digital infrastructure services. REDtone was founded in 1996 and is a highly esteemed local brand that has evolved from a voice provider to a wide range of services offering three broad categories of services. (I) Telecom service - to provide data, voice, mobile and managed network security services to the government. Businesses and SMEs REDtone is the only service provider in the industry that provides expertise in infrastructure integration. You can use your own last mile technology suite to provide on-demand broadband service. (Ii) management of communication network services, including the construction, maintenance and operation of large scale WiFi hotspots, base stations, and fiber infrastructure

After reading the supporting article "Reexamination of Singapore's military conscription system (aka national service)" our national army (NS) is an essential military force we can help keep good condition with Malaysia I learned that it was. Balanced Relations To ensure that Singapore receives sufficient water supply from Malaysia, Singapore must threaten by demonstrating strong military strength, of course it begins with the implementation of NS It must be. In 2011, Singapore recruited 21,000 soldiers, Malaysian soldiers have been significantly weakened over the years, Lieutenant General Mohamed Effen pointed out. I saw the emergence of Singapore. It is a country based on a strong foundation as a global financial services and technology operation center, and the future is looking forward as a future where innovation is common. Singapore's mission is to rebuild the position as a smart financial center that has created a new way of thinking that adopts global perspectives, maintains open source, and is not afraid to try. The Singapore Financial Technical Festival 2017 will be a model of this new paradigm. In fact, this very successful event is organized by central banks and financial services regulators! From my point of view, this is very important. Energy in the government, finance and technology fields is very obvious, especially for emerging companies. In Singapore there are already some successful project launches and respected block chain companies that will achieve high quality and explosive growth over the next few years. For Singapore, the essence of our smart national vision is always to focus on people. Its motive power is that if you can really serve and use data really seamlessly in a very general way to achieve this goal and provide better service to businesses and citizens, that's really a lot of wisdom Is to be achieved. Therefore, our idea is to put together various agencies. If we want to become citizen-centric, business-centric smart city, what is really useful application? Which is the best way to define and improve the lives of citizens and businesses? Then, do you need to work in the reverse direction, what kind of technology is there, what kinds of data you need to collect and share, and tools to make this experience possible? Public services in Singapore are often at the forefront of "smart country". Airports in the country have consistently been rated as the world's best airport and nearly all companies can combine online within 24 hours or with the help of a corporate service company. In addition, Temasek Holdings is one of the most successful state-owned enterprises with an investment of $ 266 billion and an annual growth rate of 16%, employing an average of 19% of employees. 500 times

After reading the supporting article "Reexamination of Singapore's military conscription system (aka national service)" our national army (NS) is an essential military force we can help keep good condition with Malaysia I learned that it was. Balanced Relations To ensure that Singapore receives sufficient water supply from Malaysia, Singapore must threaten by demonstrating strong military strength, of course it begins with the implementation of NS It must be. In 2011, Singapore recruited 21,000 soldiers, Malaysian soldiers have been significantly weakened over the years, Lieutenant General Mohamed Effen pointed out. I saw the emergence of Singapore. It is a country based on a strong foundation as a global financial services and technology operation center, and the future is looking forward as a future where innovation is common. Singapore's mission is to rebuild the position as a smart financial center that has created a new way of thinking that adopts global perspectives, maintains open source, and is not afraid to try. The Singapore Financial Technical Festival 2017 will be a model of this new paradigm. In fact, this very successful event is organized by central banks and financial services regulators! From my point of view, this is very important. Energy in the government, finance and technology fields is very obvious, especially for emerging companies. In Singapore there are already some successful project launches and respected block chain companies that will achieve high quality and explosive growth over the next few years. For Singapore, the essence of our smart national vision is always to focus on people. Its motive power is that if you can really serve and use data really seamlessly in a very general way to achieve this goal and provide better service to businesses and citizens, that's really a lot of wisdom Is to be achieved. Therefore, our idea is to put together various agencies. If we want to become citizen-centric, business-centric smart city, what is really useful application? Which is the best way to define and improve the lives of citizens and businesses? Then, do you need to work in the reverse direction, what kind of technology is there, what kinds of data you need to collect and share, and tools to make this experience possible? Public services in Singapore are often at the forefront of "smart country". Airports in the country have consistently been rated as the world's best airport and nearly all companies can combine online within 24 hours or with the help of a corporate service company. In addition, Temasek Holdings is one of the most successful state-owned enterprises with an investment of $ 266 billion and an annual growth rate of 16%, employing an average of 19% of employees. 500 times

After reading the supporting article "Reexamination of Singapore's military conscription system (aka national service)" our national army (NS) is an essential military force we can help keep good condition with Malaysia I learned that it was. Balanced Relations To ensure that Singapore receives sufficient water supply from Malaysia, Singapore must threaten by demonstrating strong military strength, of course it begins with the implementation of NS It must be. In 2011, Singapore recruited 21,000 soldiers, Malaysian soldiers have been significantly weakened over the years, Lieutenant General Mohamed Effen pointed out. I saw the emergence of Singapore. It is a country based on a strong foundation as a global financial services and technology operation center, and the future is looking forward as a future where innovation is common. Singapore's mission is to rebuild the position as a smart financial center that has created a new way of thinking that adopts global perspectives, maintains open source, and is not afraid to try. The Singapore Financial Technical Festival 2017 will be a model of this new paradigm. In fact, this very successful event is organized by central banks and financial services regulators! From my point of view, this is very important. Energy in the government, finance and technology fields is very obvious, especially for emerging companies. In Singapore there are already some successful project launches and respected block chain companies that will achieve high quality and explosive growth over the next few years. For Singapore, the essence of our smart national vision is always to focus on people. Its motive power is that if you can really serve and use data really seamlessly in a very general way to achieve this goal and provide better service to businesses and citizens, that's really a lot of wisdom Is to be achieved. Therefore, our idea is to put together various agencies. If we want to become citizen-centric, business-centric smart city, what is really useful application? Which is the best way to define and improve the lives of citizens and businesses? Then, do you need to work in the reverse direction, what kind of technology is there, what kinds of data you need to collect and share, and tools to make this experience possible? Public services in Singapore are often at the forefront of "smart country". Airports in the country have consistently been rated as the world's best airport and nearly all companies can combine online within 24 hours or with the help of a corporate service company. In addition, Temasek Holdings is one of the most successful state-owned enterprises with an investment of $ 266 billion and an annual growth rate of 16%, employing an average of 19% of employees. 500 times

After reading the supporting article "Reexamination of Singapore's military conscription system (aka national service)" our national army (NS) is an essential military force we can help keep good condition with Malaysia I learned that it was. Balanced Relations To ensure that Singapore receives sufficient water supply from Malaysia, Singapore must threaten by demonstrating strong military strength, of course it begins with the implementation of NS It must be. In 2011, Singapore recruited 21,000 soldiers, Malaysian soldiers have been significantly weakened over the years, Lieutenant General Mohamed Effen pointed out. I saw the emergence of Singapore. It is a country based on a strong foundation as a global financial services and technology operation center, and the future is looking forward as a future where innovation is common. Singapore's mission is to rebuild the position as a smart financial center that has created a new way of thinking that adopts global perspectives, maintains open source, and is not afraid to try. The Singapore Financial Technical Festival 2017 will be a model of this new paradigm. In fact, this very successful event is organized by central banks and financial services regulators! From my point of view, this is very important. Energy in the government, finance and technology fields is very obvious, especially for emerging companies. In Singapore there are already some successful project launches and respected block chain companies that will achieve high quality and explosive growth over the next few years. For Singapore, the essence of our smart national vision is always to focus on people. Its motive power is that if you can really serve and use data really seamlessly in a very general way to achieve this goal and provide better service to businesses and citizens, that's really a lot of wisdom Is to be achieved. Therefore, our idea is to put together various agencies. If we want to become citizen-centric, business-centric smart city, what is really useful application? Which is the best way to define and improve the lives of citizens and businesses? Then, do you need to work in the reverse direction, what kind of technology is there, what kinds of data you need to collect and share, and tools to make this experience possible? Public services in Singapore are often at the forefront of "smart country". Airports in the country have consistently been rated as the world's best airport and nearly all companies can combine online within 24 hours or with the help of a corporate service company. In addition, Temasek Holdings is one of the most successful state-owned enterprises with an investment of $ 266 billion and an annual growth rate of 16%, employing an average of 19% of employees. 500 times

After reading the supporting article "Reexamination of Singapore's military conscription system (aka national service)" our national army (NS) is an essential military force we can help keep good condition with Malaysia I learned that it was. Balanced Relations To ensure that Singapore receives sufficient water supply from Malaysia, Singapore must threaten by demonstrating strong military strength, of course it begins with the implementation of NS It must be. In 2011, Singapore recruited 21,000 soldiers, Malaysian soldiers have been significantly weakened over the years, Lieutenant General Mohamed Effen pointed out. I saw the emergence of Singapore. It is a country based on a strong foundation as a global financial services and technology operation center, and the future is looking forward as a future where innovation is common. Singapore's mission is to rebuild the position as a smart financial center that has created a new way of thinking that adopts global perspectives, maintains open source, and is not afraid to try. The Singapore Financial Technical Festival 2017 will be a model of this new paradigm. In fact, this very successful event is organized by central banks and financial services regulators! From my point of view, this is very important. Energy in the government, finance and technology fields is very obvious, especially for emerging companies. In Singapore there are already some successful project launches and respected block chain companies that will achieve high quality and explosive growth over the next few years. For Singapore, the essence of our smart national vision is always to focus on people. Its motive power is that if you can really serve and use data really seamlessly in a very general way to achieve this goal and provide better service to businesses and citizens, that's really a lot of wisdom Is to be achieved. Therefore, our idea is to put together various agencies. If we want to become citizen-centric, business-centric smart city, what is really useful application? Which is the best way to define and improve the lives of citizens and businesses? Then, do you need to work in the reverse direction, what kind of technology is there, what kinds of data you need to collect and share, and tools to make this experience possible? Public services in Singapore are often at the forefront of "smart country". Airports in the country have consistently been rated as the world's best airport and nearly all companies can combine online within 24 hours or with the help of a corporate service company. In addition, Temasek Holdings is one of the most successful state-owned enterprises with an investment of $ 266 billion and an annual growth rate of 16%, employing an average of 19% of employees. 500 times

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Half of the nominated representatives can be considered independent from different gains (employee benefits, shareholder benefits, government interventions, etc.). In 2008, Air France - KLM Group decided to reduce the possibility of company directors from six years up to four years Revenue in 2009 was 2,937 billion euros. Compared to 2008, revenues in 2009 decreased by 24,123, which means that it decreased by 0.6%. Air France - Compared with other airlines, the actual competitive position of KLM is quite strong. The company and its subsidiaries have more than 2,500 flights per day to 258 destinations in 103 countries, including 42 destinations that take passengers from the European border. Air France - KLM group is Europe's largest group. Separating the two companies, Lufthansa is Europe's largest company, followed by the number of passengers in Air France. Air France - KLM is a European airline holding company specializing in passenger transport (78.5% of sales), cargo service (11.9% of sales), and maintenance (0.04% of turnover). It began in May 2004 after the merger of Air France and KLM and has become the leader of European air passenger transport in more than 74 million people. At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris In spite of the merger, Air France KLM is based in Royal Dutch Airlines at Amsterdam Schiphol Airport and at Paris · Charles de Gaulle airport in Air France and is operated under its identity and brand name. Airlines' main responsibilities are passenger transportation, cargo, and engineering and maintenance. Like other organizations, Air France KLM has grown and has the opportunity to become the world's largest airline. One group, two airlines, three companies. The pattern of relationships between organizations within an organization and between members of an organization is called a structure. An organization is basically a group of people with a common purpose. The structure may be formal, ie recorded, or informal, ie informal

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Half of the nominated representatives can be considered independent from different gains (employee benefits, shareholder benefits, government interventions, etc.). In 2008, Air France - KLM Group decided to reduce the possibility of company directors from six years up to four years Revenue in 2009 was 2,937 billion euros. Compared to 2008, revenues in 2009 decreased by 24,123, which means that it decreased by 0.6%. Air France - Compared with other airlines, the actual competitive position of KLM is quite strong. The company and its subsidiaries have more than 2,500 flights per day to 258 destinations in 103 countries, including 42 destinations that take passengers from the European border. Air France - KLM group is Europe's largest group. Separating the two companies, Lufthansa is Europe's largest company, followed by the number of passengers in Air France. Air France - KLM is a European airline holding company specializing in passenger transport (78.5% of sales), cargo service (11.9% of sales), and maintenance (0.04% of turnover). It began in May 2004 after the merger of Air France and KLM and has become the leader of European air passenger transport in more than 74 million people. At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris In spite of the merger, Air France KLM is based in Royal Dutch Airlines at Amsterdam Schiphol Airport and at Paris · Charles de Gaulle airport in Air France and is operated under its identity and brand name. Airlines' main responsibilities are passenger transportation, cargo, and engineering and maintenance. Like other organizations, Air France KLM has grown and has the opportunity to become the world's largest airline. One group, two airlines, three companies. The pattern of relationships between organizations within an organization and between members of an organization is called a structure. An organization is basically a group of people with a common purpose. The structure may be formal, ie recorded, or informal, ie informal

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Half of the nominated representatives can be considered independent from different gains (employee benefits, shareholder benefits, government interventions, etc.). In 2008, Air France - KLM Group decided to reduce the possibility of company directors from six years up to four years Revenue in 2009 was 2,937 billion euros. Compared to 2008, revenues in 2009 decreased by 24,123, which means that it decreased by 0.6%. Air France - Compared with other airlines, the actual competitive position of KLM is quite strong. The company and its subsidiaries have more than 2,500 flights per day to 258 destinations in 103 countries, including 42 destinations that take passengers from the European border. Air France - KLM group is Europe's largest group. Separating the two companies, Lufthansa is Europe's largest company, followed by the number of passengers in Air France. Air France - KLM is a European airline holding company specializing in passenger transport (78.5% of sales), cargo service (11.9% of sales), and maintenance (0.04% of turnover). It began in May 2004 after the merger of Air France and KLM and has become the leader of European air passenger transport in more than 74 million people. At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris In spite of the merger, Air France KLM is based in Royal Dutch Airlines at Amsterdam Schiphol Airport and at Paris · Charles de Gaulle airport in Air France and is operated under its identity and brand name. Airlines' main responsibilities are passenger transportation, cargo, and engineering and maintenance. Like other organizations, Air France KLM has grown and has the opportunity to become the world's largest airline. One group, two airlines, three companies. The pattern of relationships between organizations within an organization and between members of an organization is called a structure. An organization is basically a group of people with a common purpose. The structure may be formal, ie recorded, or informal, ie informal

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Half of the nominated representatives can be considered independent from different gains (employee benefits, shareholder benefits, government interventions, etc.). In 2008, Air France - KLM Group decided to reduce the possibility of company directors from six years up to four years Revenue in 2009 was 2,937 billion euros. Compared to 2008, revenues in 2009 decreased by 24,123, which means that it decreased by 0.6%. Air France - Compared with other airlines, the actual competitive position of KLM is quite strong. The company and its subsidiaries have more than 2,500 flights per day to 258 destinations in 103 countries, including 42 destinations that take passengers from the European border. Air France - KLM group is Europe's largest group. Separating the two companies, Lufthansa is Europe's largest company, followed by the number of passengers in Air France. Air France - KLM is a European airline holding company specializing in passenger transport (78.5% of sales), cargo service (11.9% of sales), and maintenance (0.04% of turnover). It began in May 2004 after the merger of Air France and KLM and has become the leader of European air passenger transport in more than 74 million people. At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris In spite of the merger, Air France KLM is based in Royal Dutch Airlines at Amsterdam Schiphol Airport and at Paris · Charles de Gaulle airport in Air France and is operated under its identity and brand name. Airlines' main responsibilities are passenger transportation, cargo, and engineering and maintenance. Like other organizations, Air France KLM has grown and has the opportunity to become the world's largest airline. One group, two airlines, three companies. The pattern of relationships between organizations within an organization and between members of an organization is called a structure. An organization is basically a group of people with a common purpose. The structure may be formal, ie recorded, or informal, ie informal

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Half of the nominated representatives can be considered independent from different gains (employee benefits, shareholder benefits, government interventions, etc.). In 2008, Air France - KLM Group decided to reduce the possibility of company directors from six years up to four years Revenue in 2009 was 2,937 billion euros. Compared to 2008, revenues in 2009 decreased by 24,123, which means that it decreased by 0.6%. Air France - Compared with other airlines, the actual competitive position of KLM is quite strong. The company and its subsidiaries have more than 2,500 flights per day to 258 destinations in 103 countries, including 42 destinations that take passengers from the European border. Air France - KLM group is Europe's largest group. Separating the two companies, Lufthansa is Europe's largest company, followed by the number of passengers in Air France. Air France - KLM is a European airline holding company specializing in passenger transport (78.5% of sales), cargo service (11.9% of sales), and maintenance (0.04% of turnover). It began in May 2004 after the merger of Air France and KLM and has become the leader of European air passenger transport in more than 74 million people. At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris In spite of the merger, Air France KLM is based in Royal Dutch Airlines at Amsterdam Schiphol Airport and at Paris · Charles de Gaulle airport in Air France and is operated under its identity and brand name. Airlines' main responsibilities are passenger transportation, cargo, and engineering and maintenance. Like other organizations, Air France KLM has grown and has the opportunity to become the world's largest airline. One group, two airlines, three companies. The pattern of relationships between organizations within an organization and between members of an organization is called a structure. An organization is basically a group of people with a common purpose. The structure may be formal, ie recorded, or informal, ie informal

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Therefore, Air France - KLM's mission is to provide customers with high quality services that adapt to changing needs. Air France - The overall vision of KLM is to be the world's largest and largest airline. By merging with KLM, the next step has to be to compete with major US companies like Southwest Airlines and American Airlines as they put themselves in a good position. Despite the positive position of Air France - KLM in the European market, they are still facing severe risks and challenges in the future. The ongoing risk is a terrorist attack, which shocked the entire airline after the return of the entire aviation business in 2001. Just because their respective governments help them provide financial aid they are just afraid of flying and business customers survived. One of the main challenges is to get rid of the financial crisis without much suffering. There are many uncertainties in forecasts for 2010, as is pointed out in the forecast for 2010 in Air France, but there are indications that it is more stable. The market for low budget flights is expanding and it is also a big issue whether to compete in long-distance flights in the future. In this chapter, we will try to give the impression of Air France's industry. 1, I will focus on Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Both Air France and KLM have introduced an integrated management system (IMS) covering quality, environmental management, and food safety issues. Air France is fully certified by IMS. Air France and the Royal Dutch Aviation Maintenance Business Unit use its own complementary approach and experienced staff to provide customers with unique combinations of customized service and on-line maintenance. Continued dialogue with third party airlines, and a combination of Air France and KLM, the maintenance department gains a deep understanding of the industry and its needs. Customers are also required to participate in periodic satisfaction surveys. Not only that, Air France KLM also launched an environmentally friendly solution they promoted among their customers.

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Therefore, Air France - KLM's mission is to provide customers with high quality services that adapt to changing needs. Air France - The overall vision of KLM is to be the world's largest and largest airline. By merging with KLM, the next step has to be to compete with major US companies like Southwest Airlines and American Airlines as they put themselves in a good position. Despite the positive position of Air France - KLM in the European market, they are still facing severe risks and challenges in the future. The ongoing risk is a terrorist attack, which shocked the entire airline after the return of the entire aviation business in 2001. Just because their respective governments help them provide financial aid they are just afraid of flying and business customers survived. One of the main challenges is to get rid of the financial crisis without much suffering. There are many uncertainties in forecasts for 2010, as is pointed out in the forecast for 2010 in Air France, but there are indications that it is more stable. The market for low budget flights is expanding and it is also a big issue whether to compete in long-distance flights in the future. In this chapter, we will try to give the impression of Air France's industry. 1, I will focus on Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Both Air France and KLM have introduced an integrated management system (IMS) covering quality, environmental management, and food safety issues. Air France is fully certified by IMS. Air France and the Royal Dutch Aviation Maintenance Business Unit use its own complementary approach and experienced staff to provide customers with unique combinations of customized service and on-line maintenance. Continued dialogue with third party airlines, and a combination of Air France and KLM, the maintenance department gains a deep understanding of the industry and its needs. Customers are also required to participate in periodic satisfaction surveys. Not only that, Air France KLM also launched an environmentally friendly solution they promoted among their customers.

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Therefore, Air France - KLM's mission is to provide customers with high quality services that adapt to changing needs. Air France - The overall vision of KLM is to be the world's largest and largest airline. By merging with KLM, the next step has to be to compete with major US companies like Southwest Airlines and American Airlines as they put themselves in a good position. Despite the positive position of Air France - KLM in the European market, they are still facing severe risks and challenges in the future. The ongoing risk is a terrorist attack, which shocked the entire airline after the return of the entire aviation business in 2001. Just because their respective governments help them provide financial aid they are just afraid of flying and business customers survived. One of the main challenges is to get rid of the financial crisis without much suffering. There are many uncertainties in forecasts for 2010, as is pointed out in the forecast for 2010 in Air France, but there are indications that it is more stable. The market for low budget flights is expanding and it is also a big issue whether to compete in long-distance flights in the future. In this chapter, we will try to give the impression of Air France's industry. 1, I will focus on Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Both Air France and KLM have introduced an integrated management system (IMS) covering quality, environmental management, and food safety issues. Air France is fully certified by IMS. Air France and the Royal Dutch Aviation Maintenance Business Unit use its own complementary approach and experienced staff to provide customers with unique combinations of customized service and on-line maintenance. Continued dialogue with third party airlines, and a combination of Air France and KLM, the maintenance department gains a deep understanding of the industry and its needs. Customers are also required to participate in periodic satisfaction surveys. Not only that, Air France KLM also launched an environmentally friendly solution they promoted among their customers.

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Therefore, Air France - KLM's mission is to provide customers with high quality services that adapt to changing needs. Air France - The overall vision of KLM is to be the world's largest and largest airline. By merging with KLM, the next step has to be to compete with major US companies like Southwest Airlines and American Airlines as they put themselves in a good position. Despite the positive position of Air France - KLM in the European market, they are still facing severe risks and challenges in the future. The ongoing risk is a terrorist attack, which shocked the entire airline after the return of the entire aviation business in 2001. Just because their respective governments help them provide financial aid they are just afraid of flying and business customers survived. One of the main challenges is to get rid of the financial crisis without much suffering. There are many uncertainties in forecasts for 2010, as is pointed out in the forecast for 2010 in Air France, but there are indications that it is more stable. The market for low budget flights is expanding and it is also a big issue whether to compete in long-distance flights in the future. In this chapter, we will try to give the impression of Air France's industry. 1, I will focus on Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Both Air France and KLM have introduced an integrated management system (IMS) covering quality, environmental management, and food safety issues. Air France is fully certified by IMS. Air France and the Royal Dutch Aviation Maintenance Business Unit use its own complementary approach and experienced staff to provide customers with unique combinations of customized service and on-line maintenance. Continued dialogue with third party airlines, and a combination of Air France and KLM, the maintenance department gains a deep understanding of the industry and its needs. Customers are also required to participate in periodic satisfaction surveys. Not only that, Air France KLM also launched an environmentally friendly solution they promoted among their customers.

1. Governing of Air France - KLM 4 2 Staff turnover and competitive position 5 3 Air France - KLM's mission and vision 5 4 Risks and issues 6 2.1 Industrial Life Cycle 6 2 PESTEL (External Environment) 8 3 Porter 5 Unit + 1 (Air France - KLM) 9 4 Opportunities, Threats and Major Success Factors 11 3.1 Air France, Resources and Functions 12 1.1 Core Competitiveness 13 1.2 Cost Efficiency 14 2 Value Chain and Process 16 3 Advantages and Disadvantages 18 Therefore, Air France - KLM's mission is to provide customers with high quality services that adapt to changing needs. Air France - The overall vision of KLM is to be the world's largest and largest airline. By merging with KLM, the next step has to be to compete with major US companies like Southwest Airlines and American Airlines as they put themselves in a good position. Despite the positive position of Air France - KLM in the European market, they are still facing severe risks and challenges in the future. The ongoing risk is a terrorist attack, which shocked the entire airline after the return of the entire aviation business in 2001. Just because their respective governments help them provide financial aid they are just afraid of flying and business customers survived. One of the main challenges is to get rid of the financial crisis without much suffering. There are many uncertainties in forecasts for 2010, as is pointed out in the forecast for 2010 in Air France, but there are indications that it is more stable. The market for low budget flights is expanding and it is also a big issue whether to compete in long-distance flights in the future. In this chapter, we will try to give the impression of Air France's industry. 1, I will focus on Air France KLM is the merger of Air France and KLM. Since the merger in 2004, KLM has worked closely with Air France within AIR FRANCE KLM Holdings. In terms of sales, Air France KLM is the world's largest airline partner, it also transports the most passengers and is the second largest cargo carrier in the world. Air France and KLM carry more than 71 million passengers annually. They are operating more than 594 aircraft and can fly to 236 destinations worldwide at 2,500 flights a day. Combining the two airlines' worldwide networks, we can form a vast network of two major hubs, Amsterdam Schiphol and Paris CDG. Headquartered in Amstelveen and Paris At the beginning of the year, instead of the independent management structure of Air France and KLM, Air France - KLM introduced a new integrated business management structure based on its function. Replace the Strategy Management Committee overseeing the development of Air France and KLM from 2004 to 2007 that was managed by the Executive Committee in 2007. Members of the committee have group level responsibility and can come from Air France. Or KLM, while retaining its responsibility at the company level Both Air France and KLM have introduced an integrated management system (IMS) covering quality, environmental management, and food safety issues. Air France is fully certified by IMS. Air France and the Royal Dutch Aviation Maintenance Business Unit use its own complementary approach and experienced staff to provide customers with unique combinations of customized service and on-line maintenance. Continued dialogue with third party airlines, and a combination of Air France and KLM, the maintenance department gains a deep understanding of the industry and its needs. Customers are also required to participate in periodic satisfaction surveys. Not only that, Air France KLM also launched an environmentally friendly solution they promoted among their customers.